An Ovum study conducted with over 1,300 ICT decision makers in 18 countries revealed that organizations are still bound to on-premises Unified Communications. Around 80% of UC systems are deployed on-premises and managed internally or by a third party. Managed UCC arose from the need of organizations lacking in-house experts to support the UC evolution. So where’s the cloud in all of this? If we look below, we can see that hosted core IP PBX stands at 3%, while instant messaging and presence lead the way with 7%; which is a lot less than we’d like.
Posts Tagged Under: UC
This week, Brazil takes a deep breath from the whirlwind days of the FIFA World Cup and returns to business. The fact is that businesses in Brazil, and in Latin America for that matter, are not going to be the same much longer. In short, business for a lot of people is no longer limited to the confines of an office. Research indicates that by 2015, there will be 1.3 billion mobile workers worldwide. Recognizing this shift, businesses across the globe are leveraging modern communications tools, those which enable workers who are on the go to remain connected in order to adapt to this changing landscape.
Unified Communications tools are becoming more popular than ever as they cater to a mobile workforce. Such tools that combine voice, data, presence, email, and video into a single interface provide employees with access to their critical communications from any Internet-connected device, no matter where they happen to find themselves.
The United States might be known for many things, but the prowess of its men’s soccer team is not one of them. This is the reason why many football enthusiasts around the world were puzzled when John Brooks’ header made it passed the Ghanaian goalie in the 86th minute of the World Cup game, giving the Americans a 2-1 lead they wouldn’t relinquish.
It was an upset to say the least. And Americans across the country took to Twitter to celebrate en-masse, indicating a large U.S. fan base for the Brazil-hosted event, as well as a hit for social media platforms. Twitter reported 4.9 million tweets sent during the U.S. vs. Ghana match. The latest U.S. vs. Portugal also brought a flurry of activity on Twitter when Portugal’s Varela managed to equalize the score in minute 90+5′ 🙂
Companies today understand the importance of differentiating their businesses from the competition’s by offering customer service that is second-to-none. This imperative is supported by recent research, which indicates that more than half of customers will take their business elsewhere in the aftermath of a negative experience with a brand.
When companies decide to enhance customer service delivery, their decision makers often first look at contact centers. Since contact centers serve as the human extension of brands, they are the primary interface with key targets and, therefore, of paramount importance in retaining customers or improving relationships with them.
As a result, many businesses choose to deploy industry-leading contact center solutions, many of them cloud-based, to bolster their customer service offerings. And this means that business is good for contact center providers.
Service providers catering to these businesses need to stay on top of industry trends and add to their portfolios those solutions that ensure their customers get all the functionality they want. Cloud communications platforms are a common solution for several customer service key trends.
Cloud computing market is no longer a trend or a niche subject. Cloud seems to be here to stay and is slowly becoming the new playing field, shaping up industries as it grows and forcing them to adapt.
In a series of articles we’ll investigate how the cloud computing market is segmented, its growth rate and also what this whirlwind evolution means for service providers that focus on SMBs.
8 is definitely a lucky number. It signifies fortune and prosperity to the Chinese and wealth and abundance in Hinduism. For us, 8 is the number of years since VoipNow was born.
Today we’re celebrating VoipNow’s eighth birthday, together with our partners that use it to deliver Unified Communications services to more than 200,000 businesses around the world. Voxilla recently acknowledged it as one of the top-three call center solutions in 2014
We’ve evaluated all the apps submitted in the Spring Race II hackathon, but unfortunately none of them solves the problem we proposed. You were supposed to create an app that could identify and score LinkedIn profiles, based on a particular set of provided info. The more the details, the better the match.
Since none of the apps we have received meets the requirements
Time for Spring Race II, a new chance to win another US $1000 prize!
The same terms and conditions apply, so we’ll spare you the how-to-enter-the-race details. What’s even more important than meeting the May 12th, 24:00 deadline is that you submit an original solution, designed and implemented for this competition. This is a mandatory condition to enter the race, so please keep it in mind. And of course, register your team first using this form.
Relevant People Data Mining
LinkedIn is used by millions of professionals in order to find potential business partners, new customers or talents for recruiting. While technically it is easy to search LinkedIn, even humans have trouble identifying the profiles that better match a set of criteria. For example, people with the longest LinkedIn profiles are not necessarily the best matches.
You must create an app that is able to identify and assign a score to the LinkedIn profiles based on input information. This input must be provided by the user, therefore the app must ask as many details as possible about the desired profile in order to find the best match. The app must mine LinkedIn and present a list of potential candidates ordered by a match score.
As announced earlier, Spring Race I starts today. Before heading to the problem, here’s a quick step-by-step reminder.
- Read the terms and conditions.
- Fill in the form for you and/or your team.
- Make sure you have a Bitbucket account.
- Stick to the deadline – April 30th, 24:00 GMT+3.
- Use this article’s comments area to ask questions, if any.
- Push your project to the Bitbucket repository.
- Give 4PSA (username 4psa) the right to view your project.
We hope you made the best of the Easter break and you’re in good shape. 🙂 Because tomorrow we’ll be kicking off Spring Races! All terms and conditions regarding our online hackathon are already available here. For a good start, we recommend that you read them already.
In the meantime, here are a few things we wanted to emphasize for you. For the rest of the information, please refer to the terms and conditions mentioned earlier.
UPDATE!
GalleryManager – Winning App in Spring Race III
Spring Race III Winner picks up his award
Spring Race III Winner is announced
Awaiting results for Spring Race III, which ended May 23rd, 24:00 GMT+3
Spring Races III Classification System for Pictures started May 16th, 15:00 GMT+3
No Winners in Spring Race II, Bigger Prize in Spring Race III
Spring Races II Data Mining started May 5th, 15:00 GMT+3
EduSoft – Winning App in Spring Races I
Meet Spring Races I Winners
Spring Races I Cloud for a Better Life ended April 30th, 24:00 GMT+3
