Make Your Holiday Communication Great (Again)

The holiday season is also a season of vacations and time off. In fact, almost all (97 percent) of American workers expect to have Thanksgiving and Christmas off. New Year’s Day and Eve, Christmas Eve, and Black Friday are also popular days to close offices. During this time, many people use their vacation days and take a little extra time for themselves. As a result, your office goes quiet and so does your holiday communication.

Make Your Holiday Season Business Communication Great Again

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The Productivity Box: Why Mindfulness Encourages Work Performance

Mindfulness has become a buzzword in recent years, yet, from my experience, it’s so much more. This practice is extremely beneficial for self-awareness, mental health, cognitive function, and, yes, even work performance. So, without further ado, let’s discuss about mindfulness. In this month’s installment of The Productivity Box, we’ll learn how hacking this technique can boost productivity, both on the job and in other areas of life.

The Productivity Box: Why Mindfulness Encourages Work Performance

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Strategies to Improve the Onboarding Process for Hybrid Workers

The transition to hybrid work has been challenging for everybody. Existing employees need to adapt to a new way of work with the same people like before. On the other hand, new hires have more on their plates than just the regular onboarding process. And on top of these challenges, companies have to figure out what’s best and most efficient for their people.

Strategies to Improve the Onboarding Process for Hybrid Workers

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Why Call Centers Are a Hub of Customer Experience

Call centers serve as the main hub for companies to solve customer problems and provide information. In our connected world, call centers don’t just react to calls, they also proactively reach out to customers and nurture leads. This makes them a highly valuable asset to any sales team.

Why Call Centers are a Hub of Customer Experience

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Email Best Practices for a Productive Workplace

Together with instant messaging, email is one of the world’s most popular means of communication and a favorite of businesses and marketers everywhere. Over half of the world’s population has an email account. The average office employee receives approximately 126 emails per day. That means a lot of time spent reading, sorting, and replying to emails during a workday. To help you deal with this more effectively, we put together a list of email best practices for a productive workplace.

Email Best Practices for a Productive Workplace

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