Call centers serve as the main hub for companies to solve customer problems and provide information. In our connected world, call centers don’t just react to calls, they also proactively reach out to customers and nurture leads. This makes them a highly valuable asset to any sales team.
Together with instant messaging, email is one of the world’s most popular means of communication and a favorite of businesses and marketers everywhere. Over half of the world’s population has an email account. The average office employee receives approximately 126 emails per day. That means a lot of time spent reading, sorting, and replying to emails during a workday. To help you deal with this more effectively, we put together a list of email best practices for a productive workplace.
The Domain Name System (DNS) translates easily to remember domain names (like 4PSA.com) to machine-readable IP address (for example 172.67.25.173). This is the reason you can have catchy domain names for your website instead of expecting your customers to remember a complex series of numbers or letters. Having a good DNS management is crucial for your bottom line. Let’s find out in this article why and how a cloud based DNS service can help your business.
Do you know that feeling when you can’t wait for the summer to come faster, as if it were your salvation from all the stress and grim feelings gathered over the year? If you are familiar with that feeling, you should use your summer vacation to improve your mental health.
A mobile virtual network operator (MVNO) is a wireless service provider that doesn’t own the infrastructure it uses. Instead, the MVNO buys network capacity from existing mobile network operators (MNOs). This is a mutually beneficial process for both MVNOs and MNOs, while also creating new channels for customers.
Internships allow students to apply what they learned in the classroom to a real-world setting. They turn theory into practice while also giving students exposure to the types of workplaces they will have to navigate throughout their careers. A tech internship can be the a great differentiator once you start looking for a permanent job.
Returning to office after Covid era and two years of working from home can pose a real challenge for many employees and companies. Everybody has experienced the pandemic in their own way, so people have different attitudes towards their working space. While younger employees are the most excited about this change, more experienced professionals, who need less supervision, tend to be more reluctant.
Hot desking has become increasingly popular with the rise of hybrid work. The term originally referred to a company setup where employees could sit at any desk in the office to work, rather than having an assigned seat. The concept has since been applied to other aspects of office technology, including the communications systems.
Today, we celebrate Earth Day, the perfect time to show support for environmental protection and ultimately love for our beautiful mother planet, Earth. For businesses around the world, this could translate in making their workplace more eco-friendly. Sustainability measures have been in progress for years. However, recent advancements in technology make it even easier and more affordable to go green and reduce your organization’s carbon footprint.
While emotional intelligence isn’t measured as often in the workplace as factors like performance and productivity, it’s important that you don’t overlook it. Strong emotional intelligence is vital for communication, collaboration, and other interpersonal dynamics within a team.
