Posts in Category: industry

Strategies to Reinvent Your Post-Pandemic Self

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This year, both managers and employees began returning to the office after a long time of working remotely. While many people crave the return to normal entirely, not everything has to return to pre-pandemic ways. Now may be the best time to reinvent yourself in ways you never felt you could before so you can take steps towards professional growth.

Crafting Key Messages that Sell (Part IV) – Recruiting over the Internet

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The tech industry has been on a bumpy ride ever since the pandemic began more than 3 years ago. 2021 kicked off the Great Resignation, a period where employees across hundreds of industries—not just in technology—took steps to leave their jobs. When that wave turned, a new term was coined, The Great Regret. Next, towards the end of 2022, the job market was hit by The Great Layoff. In a nutshell, it has been wild, both for recruiting teams and for employees.

Crafting Key Messages that Sell, Part IV - Recruiting over the Internet

Achieve Better Sound Quality in Conference Calls

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Poor sound quality can be a significant distraction for your conference calls. If participants sound far away, have crackling associated with their line, or cut in and out, it’s hard for attendees to focus on what’s actually being said. With meeting productivity in thin air—you don’t need any other issues.

Achieve Better Sound Quality in your Conference Calls in 4 Easy Steps

What’s STIR/SHAKEN And Why Is It Important

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Do you answer the phone when someone calls you from an unknown number? If you are like 81 percent of Americans, you likely won’t. People ignore unknown numbers for a variety of reasons, but the general worry is there’s either a robocall or that the person on the other end will try to scam them. And this is where the STIR/SHAKEN framework comes to save the day. Learn more about the latest strategies used by scammers and how VoipNow & Hubgets can help you outsmart them.

Why is STIR/SHAKEN important for business

The 2022 Wrap-Up, Five Trends and A Prediction

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For many, 2022 was the first year of normality after two very long years of pandemic. Profound workplace changes for both workers and employers alike, businesses navigating economic downturn, and people feeling the pressure of galloping inflation—the past twelve months were anything but quiet! Now is the perfect time for the 2022 wrap-up, let’s do it together.

The 2022 Wrap-Up: 5 Trends that Impacted Business this Year

Strategies to Improve the Onboarding Process for Hybrid Workers

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The transition to a hybrid work environment has been challenging for everybody. Existing employees need to adapt to a new way of working within a hybrid workplace, maintaining collaboration with the same colleagues as before but often through different tools and rhythms. On the other hand, new hires face even more complexity than the standard onboarding process, as they must navigate both company culture and the nuances of hybrid work simultaneously. And on top of these challenges, companies must strategically determine what balance of in-office and remote structures works best for their teams in this evolving hybrid work environment.

Strategies to Improve the Onboarding Process for Hybrid Workers

Why Call Centers Are a Hub of Customer Experience

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Call centers serve as the main hub for companies to solve customer problems and provide information. In our connected world, call centers don’t just react to calls, they also proactively reach out to customers and nurture leads. This makes them a highly valuable asset to any sales team.

Why Call Centers are a Hub of Customer Experience

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