Posts in Category: industry

Why the Subscriptions Model vs. Owned Licensing Benefits You

As you develop your SaaS brand, you have two options for product pricing: offering a subscriptions service or selling your software under a one-time, perpetual license. A subscription service gives customers access to your software for as long as they pay for it, whether that means paying a year’s worth of access or paying monthly. Licensing it with a one-time payment gives your customers access to the software as it is and never have to re-pay.

Why the Subscriptions Model vs. Owned Licensing Benefits You

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The Future of Call Centers: Exploring Cloud-Based Technology

Call centers have come a long way since their inception. From brick-and-mortar establishments with rows of cubicles and landline telephones, they have evolved to become agile and sophisticated operations. The advent of cloud technology has revolutionized the call center industry, paving the way for increased efficiency, enhanced customer experience, and improved security. In this article, we will delve into the shift in call center technology, explore the benefits of cloud-based call centers, examine the challenges in their implementation, and predict what the future holds for this dynamic industry.

The Future of Call Centers: Exploring Cloud-Based Technology

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eFax Services Explained: Why Your Business Needs Them

Fax machines continue to play a valuable role in the modern workplace. While usage varies by industry, many companies still fax important documents because this method is known to be private and secure. One study found 7 in 10 hospitals use fax machines to send sensitive patient data to stay compliant with HIPAA regulations. However, fax technology is modernizing and improving. One advancement that can benefit countless organizations is Fax over IP (FoIP) technology. Learn more about the eFax services and how they can support your business operations.

eFax Services Explained: Why Your Business Needs Them

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What Is a PBX Phone System? Everything You Need To Know

The history of human communication is a fascinating journey. It started from very basic forms and progressed to sophisticated systems. We now have information at the tip of our fingers. It’s challenging to fathom the days when messenger pigeons were a means of communication. For younger generations, even the traditional landline phone is a mystery. Adorned with its sizable rotary dial, it appears like a relic from a history book. So what is a PBX phone system? And how do Unified Communications platforms enhance our professional lives today?

What Is a PBX Phone System? Everything You Need To Know

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Five Reasons Why Your Business Needs DNS Management Services

Today’s businesses increasingly rely on digital communication. Externally, search engines recommend that your website loads in less than half a second or customers could get impatient and bounce. Internally, 70 percent of email users in one study responded within 6 seconds of reading a message and 85 percent responded within 2 minutes. You don’t have time for your business to slow to a crawl because of a clogged server or due to poor DNS management.

Reasons Why Your Business Needs DNS Management Services

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What Is SIP Trunking and How To Offer SIP Trunking Services

Communication drives your business forward. Client and vendor inquiries begin through phone conversations. Teams regularly meet in conference calls to examine information and brainstorm ideas. Establishing a clear communication process helps your employees increase their productivity. In order to build such a process, you need a Unified Communications and Collaboration platform, SIP trunking, DIDs and internet access.

What Is SIP Trunking and How To Offer SIP Trunking Services with VoipNow

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How to Setup VoIP for Your Organization in 7 Easy Steps

Voice over Internet Protocol (VoIP) lets users make phone calls over the internet. It’s an alternative to traditional phone lines and mobile. These services allow you to use your existing work phone with new VoIP configurations. Here’s how to setup VoIP for your company to harness all the advantage it offers.

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UCaaS Explained: Guide to Unified Communications as a Service

Software-as-a-service (SaaS) companies create ready-made solutions for digital challenges. Instead of enterprises designing their own tools and applications, SaaS companies offer their products hosted in the cloud. A variety of models in the form of as-a-service have emerged in the past decade. One prominent example is Unified Communications as a Service, commonly referred to as UCaaS.

UCaaS Explained: Guide to Unified Communications as a Service

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