Posts in Category: industry

Strategies to Improve the Onboarding Process for Hybrid Workers

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The transition to a hybrid work environment has been challenging for everybody. Existing employees need to adapt to a new way of working within a hybrid workplace, maintaining collaboration with the same colleagues as before but often through different tools and rhythms. On the other hand, new hires face even more complexity than the standard onboarding process, as they must navigate both company culture and the nuances of hybrid work simultaneously. And on top of these challenges, companies must strategically determine what balance of in-office and remote structures works best for their teams in this evolving hybrid work environment.

Strategies to Improve the Onboarding Process for Hybrid Workers

Why Call Centers Are a Hub of Customer Experience

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Call centers serve as the main hub for companies to solve customer problems and provide information. In our connected world, call centers don’t just react to calls, they also proactively reach out to customers and nurture leads. This makes them a highly valuable asset to any sales team.

Why Call Centers are a Hub of Customer Experience

Email Best Practices for a Productive Workplace

Together with instant messaging, email is one of the world’s most popular means of communication and a favorite of businesses and marketers everywhere. Over half of the world’s population has an email account. The average office employee receives approximately 126 emails per day. That means a lot of time spent reading, sorting, and replying to emails during a workday. To help you deal with this more effectively, we put together a list of email best practices for a productive workplace.

Email Best Practices for a Productive Workplace

Advantages of Using Cloud Based DNS for your Business

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The Domain Name System (DNS) translates easily to remember domain names (like 4PSA.com) to machine-readable IP address (for example 172.67.25.173). This is the reason you can have catchy domain names for your website instead of expecting your customers to remember a complex series of numbers or letters. Having a good DNS management is crucial for your bottom line. Let’s find out in this article why and how a cloud based DNS service can help your business.

Advantages of Using Cloud Based DNS for your Business

Use Summer Vacation to Improve your Mental Health

Do you know that feeling when you can’t wait for the summer to come faster, as if it were your salvation from all the stress and grim feelings gathered over the year? If you are familiar with that feeling, you should use your summer vacation to improve your mental health.

Use your Summer Vacation to Improve your Mental Health

4 Reasons a Tech Internship Will Pay Off

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Internships allow students to apply what they learned in the classroom to a real-world setting. They turn theory into practice while also giving students exposure to the types of workplaces they will have to navigate throughout their careers. A tech internship can be the a great differentiator once you start looking for a permanent job.

4 Reasons a Tech Internship Will Pay Off

How to Survive Returning to Office after Covid Era

Returning to office after Covid era and two years of working from home can pose a real challenge for many employees and companies. Everybody has experienced the pandemic in their own way, so people have different attitudes towards their working space. While younger employees are the most excited about this change, more experienced professionals, who need less supervision, tend to be more reluctant.

How to Survive Returning to Office After COVID Era

How Technology Helps us Reduce our Carbon Footprint, on Earth Day and Everyday

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Today, we celebrate Earth Day, the perfect time to show support for environmental protection and ultimately love for our beautiful mother planet, Earth. For businesses around the world, this could translate in making their workplace more eco-friendly. Sustainability measures have been in progress for years. However, recent advancements in technology make it even easier and more affordable to go green and reduce your organization’s carbon footprint.

How technology can help us reduce our carbon footprint

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