While emotional intelligence isn’t measured as often in the workplace as factors like performance and productivity, it’s important that you don’t overlook it. Strong emotional intelligence is vital for communication, collaboration, and other interpersonal dynamics within a team.
An audio conference is a meeting conducted by the means of audio communications with two or more people, who usually are in different locations. Instead of calling each other–like a traditional phone call–it allows different parties to join in by calling a number, either via the telephony network or through an Internet connection. And here comes the best part. In the post-COVID era, the audio conference could very well be our escape from the exhausting video meetings.
If you’ve struggled with anxiety or fear of failure at work, you’re not alone. Employees often deal with feelings that they may not be qualified enough for a position or that they lack the ability to perform as well as their peers. There is a term for this feeling of not being good enough or qualified enough: the imposter syndrome.
However you spent winter holidays, it can be quite challenging to recover your productivity thereafter. Whether you are tired, windbitten, jet-lagged, or simply extremely happy and relaxed, diving back into work is probably the last thing you want to do. Adulting is hard, but it must be done.
Monday, January 17 is set to be Blue Monday in 2022. What started as an ad campaign has evolved into an actual day of note, with psychologists and weather experts chiming in about why this day makes us so sad.
Since the dawns of humanity, people have used the cyclicity of time—sunrise/sunset, day/night—to make it measurable and easier to predict. Because when you know what follows, things are easier to deal with. Back in the day when people lived in caves, they used this known variation to optimize their hunting process. And then slowly, days turned into weeks, months and years. We invented work days and week-ends and now we know when to work and when to rest. Suddenly, at some point in history—most might not know it, but there is a perfectly logical explanation for this—the beginning of a new year has suffered a dramatic transformation. It swiftly became a threshold, a time when you leave the past behind, gaze into the future full of hope, and even make a resolution of some sort.
Since 2021 is reaching its glorious end in a couple of days, now it’s the perfect time for a wrap-up. Almost two years in, COVID-19 continues to affect how we work, live, and play. Lots of people around the globe are following strict social distancing rules or even are under lockdown, while many are still experiencing pandemic fatigue. As a society, we continue to challenge the modern workplace and come together to create healthier and safer social environments.
An IVR (Interactive Voice Response) is like a modern operator. Also known as auto-attendant or virtual assistant, it automatically connects to any call and it’s mainly used to streamline the communication flow. Even if the company has only a few departments, there are many reasons why it should have one.
Cold calling has an undeserved bad reputation among sales people. Yet it is one of the most used tools in sales, with a higher success rate than its non-verbal cold counterparts–emails and instant messaging. While cold calling isn’t easy, you can improve your results by doing it effectively. Follow this guide to learn the best practices for your next round of sales calls.
The weather isn’t the only thing that changes with the season. Your mental health and mood also fluctuate in response to this cycle. As the warmth of summer fades into the chill of autumn, you might start to notice an uptick in stress levels. It’s not your imagination, it’s autumn anxiety. After all, this is a hectic, fast-paced time of year.