Cloud-based Unified Communications and Collaboration (UCC) platforms have become increasingly more popular for businesses of all sizes. Enterprise spending on UCC tools grew to a $45 billion industry this past year, according to Synergy Research Group, with an average annual growth of 16 percent year-over-year.
In the push for creating a great website, developing a social presence, and providing an overall positive user experience, it’s easy to forget about the foundation of your business: great customer communication. This element is critical to the success of your business like SEO is to the success of your website. Without it, you’ll struggle to bring on customers, retain clients and build a brand that’s known for a great customer experience.
As companies become more competitive in attracting the best workforce and achieving the highest productivity with the lowest costs, workplace trends continue to change. During the previous years, we’ve seen paid vacations, nap rooms, game rooms, free buffet, remote offices, and other interesting ideas. But in 2019, people expect more.
Having a remote team comes with great advantages. For team members, it means flexibility, less time wasted commuting, less stress, lower costs and increased autonomy. For companies it means access to global workforce with a minimum waste of resources. Being a win-win option, as of 2019, 66% of companies allow their employees to work remotely, while 16% are totally remote.
Effective business communication is crucial for the success of any company. Poor communication is not only frustrating on a personal level, but has the potential of causing huge financial loss. Misinterpreted messages, lost emails, or poor understanding can cause delays, failed projects, or loss of clients. Therefore, it is important for everyone in your company to improve their communication skills, especially when in a position of power.
Most business communication is done in writing, usually via email and chat messages. According to data from Radicati, there are about 124.5 billion business emails sent and received each day. Writing skills are important.
Productivity is a concept used to describe effectiveness given by the results we get from the amount of work we put into something. Maximum productivity is the inversely proportional relationship between the amount of effort and the quality of the results. So, for optimizing work and ultimately maximizing productivity, we need to get the best results out of minimum effort.
If there was an award for the most loathed day of the week, Monday would definitely win the grand prize. It is the day closest and at the same time furthest away from the weekend. On Monday, professional life starts again after a small break that allowed you to experience freedom. It is the beginning of another five days of work and all the stress associated with that.
Remote work is a dream come true for all the introverts of our generation. It brings countless benefits for both employees and employers: higher productivity, lower costs, no time lost in traffic, no need to socialize on every break and no annoying mandatory meetings. You set your own schedule and only interact with a bunch of people without even seeing their faces or hearing their voices. Can it get any better than that?
Team meetings have a pretty bad reputation. Most people either shiver or yawn only when hearing the word. The main reason is that uninspired leaders hold people hostage for hours, while delivering dull speeches or presentations that no one actually is interested to hear. But you can do better!
