The Coronavirus pandemic has left people exhausted and stressed. This trickles into the lives of customers and reflects how people interact with customer service and sales teams. What’s more, your business might have noticed a spike in customer calls for help this year.
In this landscape of social distancing and remote working, staying in touch with coworkers and clients is more important than ever before. Real-time communications platforms have cemented the importance of virtual technology across most industries and workspaces. And under this new normal, voice communication has surged back after years on the decline.
Meet Hubgets Page – a new and secure point of contact that works perfectly like an interactive business card.
Photo by veeterzy on Unsplash
The number of smartphone subscriptions will surpass those of basic phones as early as next year, according to the Ericsson Mobility Report, released last month. That number is expected to more than double by 2020, from 2.6 billion to 6.1 billion. Many parties stand to win from this growth, but one particular faction will be swimming in cash – the video streaming market.
As of this year, Facebook decided to maximize the potential of its (our?) content by prioritizing video to make up almost a third of the News Feed. For the first time ever, Facebook videos now exceed the number of YouTube clips shared through the social network. Not the type to rest on their laurels, the Menlo-Park company made another push in the video department this week and released a brand new app called Riff.
Originally developed as a side project by Facebook Creative Labs – the same inventive group who made Slingshot, Paper and Facebook Groups – Riff is here to play catch with Vine, Snapchat, and Hyperlapse. However, unlike other Facebook endeavors, Riff stands to gain some momentum.