Posts Tagged Under: unified communications

Coffee Art At 4PSA

It’s summer in Bucharest and it’s kinda hot. Although this might sound weird, the best drink in such a warm day is a hot liquid. Some of my colleagues will choose a hot tea, but many of us will go with a delicious cup of steamy coffee. You can smell that unique fragrance of fresh coffee from the moment you step into the office in the morning and until late in the afternoon.

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4PSA = For Performance, Scalability and Agility

We are often asked what 4PSA means. Many people living in US heard about PSA and maybe not in the nicest circumstances. For them, this is just a medical term. Well, we are software developers, not doctors 🙂 And even though, if you want to explore the PSA meanings, there are quite a lot of them.

For us, 4PSA is an important part of our culture. It has been our name since day one. I won’t debate whether it’s a good or a bad name, I will only try to explain where it came from and what it means to us.

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Introducing 4PSA Support Zone

Next week 4PSA will be introducing a new online presence, as well as redesigned back-end systems. One of the most important systems that has been completely renewed is the one used to provide technical support to our customers. The new facility, called Support Zone, is the result of an important development effort primarily focused on improving the satisfaction of our customers.

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Grandma’s Got a Robot

It’s that time of the year again. Everybody is trying to finish the projects started along the year or at least bring them close to the end. Meetings, forecasting, budgeting, strategy revision and of course planing. Some people want to try new things, to get new ideas that will eventually improve their business revenue. Others simply want to cut costs and improve efficiency inside their companies.

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You are the Customer – Basic Questions to Ask about UC Services

We wrote much of the material below in 2008 for a whitepaper, but things haven’t changed much. That’s why I want to give some advice to small companies that want to choose a hosted Unified Communications service; hopefully they will make a better choice.

The key is to always ask the service provider before taking any purchase decision. There is no perfect software or perfect  solution, but the vendor must be aware of that and he must know how to get closer to perfection. Enjoy the following questions and do not hesitate to ask them before choosing a hosted service. Although they look quite simple, you might be surprised about what kind of answers you will get.

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