Posts Tagged Under: unified communications

UCaaS Explained: Guide to Unified Communications as a Service

Software-as-a-service (SaaS) companies create ready-made solutions for digital challenges. Instead of enterprises designing their own tools and applications, SaaS companies offer their products hosted in the cloud. A variety of models in the form of as-a-service have emerged in the past decade. One prominent example is Unified Communications as a Service, commonly referred to as UCaaS.

UCaaS Explained: Guide to Unified Communications as a Service

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What Is a VoIP Phone Number and How Does It Work?

This article is a beginner’s guide to VoIP. Reading forward, you will find out what is a VoIP phone number. You will understand why so many businesses prefer VoIP over the old PSTN telephony. You will get familiarized with the terminology, discuss the differences between fixed and non-fixed VoIP and the benefits of each. Finally, you will find the answer to the most frequently asked questions. We hope that, by the time you are done reading, you will find it easier to determine if your business needs a VoIP phone number. And also you’ll find out how to choose the best service provider to meet your needs.

What is a VoIP phone number and how does it work

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Having a Virtual Workforce, the Two Sides of the Same Coin

If there’s one lesson the pandemic taught business owners this year, it’s that having a virtual workforce is doable across many industries and sectors. About 50 percent of surveyed companies in the United States and Canada think their employees are more productive when working from home and project this will continue in 2021, according to Talent Trends.

However, the research also indicates that another 43 percent of companies are not sure if they can adapt to a digitally enabled remote work entirely in the months ahead.

Having a Virtual Workforce, the Two Sides of the Same Coin

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Making virtual teams work

For the past half of the year, the economy has been revolving around virtual teams more than ever before. With lockdown measures in place, the only way for companies and workers all over the world to keep their jobs and their business going was switching to virtual spaces. Adjusting to this new way of working hasn’t been easy for anyone. And it has been particularly challenging for those who were doing it for the first time. 

This article is coming to give a helping hand to those team leaders, managers, and workers who are trying to make their virtual teams work and prosper during these strange times. 

Making virtual teams work

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Offer Virtual Communication to Simplify Your Customers’ IT Stack

At the beginning of 2020, an estimated 62 percent of full-time employees in the United States worked remotely at least to some degree, according to Owl Labs’ State of Remote Work survey. That number steeply increased in the wake of COVID-19. This escalation in working offsite requires the use of virtual communication tools to keep teams on the same page, despite shifts in workflow and location.

Offer Virtual Communication to Simplify Your Customers' IT Stack

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Methods to Strengthen Team Relationships During Lockdown

COVID-19 turned our lives upside down and lockdown forced millions of people to suddenly give up their office routine and relocate their desk to the kitchen table. As we discussed in a previous article on this topic, these changes came with several challenges. But it’s not only individuals who are affected by all these. Companies lose billions while being forced to rethink employment, advertising, and even their business models. 

Fun Methods to Strengthen Team Relationships During Lockdown

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