Next week 4PSA will be introducing a new online presence, as well as redesigned back-end systems. One of the most important systems that has been completely renewed is the one used to provide technical support to our customers. The new facility, called Support Zone, is the result of an important development effort primarily focused on improving the satisfaction of our customers.
Posts Tagged Under: unified communications
It’s that time of the year again. Everybody is trying to finish the projects started along the year or at least bring them close to the end. Meetings, forecasting, budgeting, strategy revision and of course planing. Some people want to try new things, to get new ideas that will eventually improve their business revenue. Others simply want to cut costs and improve efficiency inside their companies.
We wrote much of the material below in 2008 for a whitepaper, but things haven’t changed much. That’s why I want to give some advice to small companies that want to choose a hosted Unified Communications service; hopefully they will make a better choice.
The key is to always ask the service provider before taking any purchase decision. There is no perfect software or perfect solution, but the vendor must be aware of that and he must know how to get closer to perfection. Enjoy the following questions and do not hesitate to ask them before choosing a hosted service. Although they look quite simple, you might be surprised about what kind of answers you will get.
