Posts Tagged Under: unified communications

Software Vendors Killing Service Providers? UC as a Service Offering a Breath of Fresh Air

The surge of Software-as-a-Service (SaaS) has left some providers worried. After all, with the rise of SaaS, clients may be able to buy solutions directly from software vendors, skipping these providers altogether. But does this mean that in less than 5 years, service providers will lose most of their territory to vendors selling directly to the SMBs?

Consequently, a number of ITSPs and managed service providers are eying various services they can combine in a logical offer, so that their customers get hooked on the service, rather than on the individual products. A recent study showed that 68% of communications providers intend to offer SaaS within the next two years. One of the most promising services to incorporate is Unified Communications.

smbs cloud insights for 2016

 

Research by MarketstoMarkets indicates the Unified Communications-as-a-Service (UCaaS) market will grow to $23.34 billion by 2019 from the $13.10 billion it’s supposed to bring in this year. The reason is straightforward: many service providers are adding it to their portfolios, to complement their existing proposition made to the SMB customer.

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Logo.4PSA.com – The Story

For the past couple of weeks, we have been rolling out our new logo and brand visuals. Let’s face it, everybody needs to update their online presence once in a while, but changing the logo and brand visuals is a different story.

Why We Did It?

We liked our old logo because it was ours, but we were aware that it was not telling much about us. That’s why we decided to change it, for the first time in history. Many people in our team were highly attached to the old logo, so this proved to be a difficult process. We held internal brainstorming sessions, brand key workshops, and we tried using specialists outside the company.

In the end, we created the new logo internally, using an iterative process. This worked better than using external talent because no one was able to understand better than us the mechanisms that made us build our products this way, or fully grasp the emotions that change 4PSA every day.

[youtube]http://youtu.be/mQBfDhOZZe4[/youtube]

It’s all about the people and the story behind them.

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The Magic Of Seven – 7 Years Of VoipNow

From the dust of old centuries until today’s computer-driven and smartphone-glued society, seven has always been considered a magical number. Many believe in the power of seven, be they sorcerers or mathematicians, historians or, in the past decades, even psychologists. Seven days in the week, seven wonders of the world, seven primary colors, seven notes in the musical scale, seven ages of man, Miller’s law on human brain’s capacity of processing information, and the list can go on and on.

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Love Is A Phone Call Away

Do you think today is just a ordinary day? Don’t you just love those big fluffy hearts that are everywhere?!? So do we!

As one of our male colleagues put it, Valentine’s Day is a celebration that women worship and man loathe. Except for us! The ladies in 4PSA team are completely unimpressed at being loved more than usual on one particular day. We prefer that to happen every day. 😉

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VoipNow 3 – Release Candidate Is Available

VoipNow 3 passes another important milestone. Yesterday, the Release Candidate version was made public, which means that the GA version is going to be launched soon.

VoipNow 3 is almost feature-complete. We say “almost” because the final “twist” will be a surprise to our users, and will be wrapped up in the final release.

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VoipNow 3 – Amazon S3 Storage

Another interesting feature in VoipNow 3 is related to storage.

The industry has known many changes over the past years, but storage has remained a hot topic to the majority of Service Providers who consider scaling (read growing) their businesses.

Never Enough

Irrespective of how much storage space was available, sooner or later one would find herself / himself going out of space. This can apply to a personal computer, but also to the service provider’s environment when dealing with customer information.

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VoipNow 3 – Apps

We live in the era of apps. We have apps everywhere. Easy to use and performing very specific tasks, apps are the way to go. And with VoipNow 3, we introduce the support for apps.

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VoipNow 3 – Extension Virtualization

An interesting new feature in VoipNow 3 is called extension virtualization. As it might prove useful in many cases, let’s review it. This feature is going to be available in all editions of VoipNow 3.

The basic idea is that we want to separate the phone (device) from the functionality stack, which is setup by the user (features offered by VoipNow).

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