Posts Tagged Under: UC

Attend 4PSA Partner Meetup in Madrid to Accelerate Your Business

Two weeks ago we announced the 4PSA Partner Meetup that will take place in Madrid, Spain at the beginning of summer on June 1-2, 2015. We want to see you there, face to face, and chat the good old-fashioned way 🙂 You will also be able to meet with fellow service providers, exchange ideas, share experience, and have some drinks.

Besides the fun part, there are lots of reasons to join us there. In April we released VoipNow 3.5, in the following days we’ll be launching VoipNow Mobile 2.0 and VoipNow 3.6, and Hubgets is round the corner. With every new version, we are extending the feature set, creating new opportunities for service providers. We want to make sure that you know how to make money out of all the new stuff.

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Enterprise Entropy and How UC Can Fix It

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Research done by Vanson Bourne indicates that Enterprise use of Unified Communications (UC) across Europe is lagging behind demand. Because of issues that lie at an infrastructure level, less than a third of organizations are able to fully support UC technology across all sites.

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The Naked Truth About Why Collaboration Solutions Fail

Good team work yields positive results in any type of organization, but it’s easier said than done, unfortunately. While technology lets us do pretty much anything these days, we often fail to make proper use of the ingeniously-crafted tools around us.

One such example is team collaboration and the solutions design to assist this process. More often than not they fail to spur productivity when implemented without notice or training, and worse still – before any research has been done about the company’s actual need for these tools. This was the key finding in a study conducted by Softchoice on firms where the managers failed to understand unified communications (UC) and collaboration tools.

The poll was carried out on 250 IT managers and 750 line-of-business employees to determine the impact of typical UC and collaboration rollouts on employee habits, preferences and overall satisfaction at the workplace. One of the first things the survey managed to uncover was that many IT managers are actually hesitant to invest in new collaboration technology because, as they put it, the ones they already have implemented are not being used.

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Quote of the Day by Lee Iacocca

Photo by Stella de Smit on Unsplash

They say a company’s best assets are its people, and there are a few dozen quotes out there that will tell you the exact same thing with slightly different words. Lee Iacocca said it too, but he also stressed how to keep those people at the company, entice them to do great work, and move the company forward every day.

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Blind Business Owners Are Keeping UC from Moving Forward

Photo by Kirill Balobanov on Unsplash

Despite appearing to gain momentum, global enterprise telephony and Unified Communications (UC) taken as a whole lost four points last year, with the market closing at an estimated $8.7 billion valuation. The sub-par results are attributed to reluctance from business owners to ditch their aging PBX equipment which, ironically, causes more headaches than benefits.

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UC Gets New Product Segment: Business Communications Operations Management (BCOM)

Managing today’s complex business communications solutions is beginning to require more than just a guy with a manual and some IT experience. New evidence is mounting that Unified Communications solutions are becoming vital for companies big and small. As the UC sector is busy working up some momentum, industry experts are already sensing the need for Business Communications Operations Management, or BCOM. UCStrategies, a self-proclaimed authority in UC education and information, hints at the need of configuration templates for businesses looking to finally say yes to technology.

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3 Tips To Sell Communication Services To Medical Practices

When creating a new product or launching a new service, the first question you ask yourself is whether it will be successful and you will be able to sell it. Marketing theory says that you start with the user’s needs and then build products/services to meet them. In reality, after the launch it doesn’t work like that anymore. You already have your solution and want to find a way to match it on potential customers’ needs. As soon as you can sense any opportunity there, you can start building your approach.

In this first article of the series, we will start with medical practices. Imagine a medical partnership with a couple of practitioners and a couple of nurses in a small office, a receptionist, and a legacy telephony system.

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Unified Communications Doesn’t Seem All That Unified

You’d think that a simple enunciation like “Unified Communications” is pretty straightforward, right? After taking my first plunge into the subject, my answer was “I beg to differ.” While UC is certainly alive and kicking, it strikes me as still in its early fledging stages. Strictly from a technical standpoint, it was doable a decade ago. So why is it so fragmented?

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What’s Most Important In Sales?

It started with a tweet…

Most people try to sell to anyone with a pulse. Big mistake. Selling to no-targets costs a lot & is usually non-repetitive. Focus!

This made me think of something all companies, big or small, older or younger face every day. The combination of finding the right customers and creating replicable selling scenarios makes all the difference.

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