Call centers serve as the main hub for companies to solve customer problems and provide information. In our connected world, call centers don’t just react to calls, they also proactively reach out to customers and nurture leads. This makes them a highly valuable asset to any sales team.
Together with instant messaging, email is one of the world’s most popular means of communication and a favorite of businesses and marketers everywhere. Over half of the world’s population has an email account. The average office employee receives approximately 126 emails per day. That means a lot of time spent reading, sorting, and replying to emails during a workday. To help you deal with this more effectively, we put together a list of email best practices for a productive workplace.
We all strive to get more done, but there’s only so much time in a day, and we only have so much energy. However, there are people around us who seem to have found the holy grail of productivity. They rarely seem tired, never procrastinate, and rarely complain about not having enough time. If you wonder what is the secret of these highly productive people, read on. We put together a list of their habits that will hopefully help you get more done too.
Communication is at the heart of any relationship, whether business or casual. If people don’t say what they’re thinking or how they’re feeling, others have to interpret their actions on their own. This can lead to ineffective communication and missed opportunities.
Emojis are everywhere these days. Every app with an integrated chat function has them, any email client, and all social media platforms. We all use them in our daily digital communication. But are they acceptable in work-related communication?
According to a recent survey from The Conference Board, 51 percent of U.S. employees (out of more than 1,200) have reported negative mental health outcomes in recent years. With all the stress of this pandemic, the fear of economic uncertainty, and now the threat of a European war, it’s no surprise that many workers feel overwhelmed. So how do you prevent anxiety from ruining your work days and your team’s productivity? Let’s find out together.
July has just begun, which means summer is upon us—at least here, in the Northern Hemisphere 🙂 Kids are already out of school, sun is on full display, days are long and hot, and vacations are in the works. No doubt, this is an enjoyable season—but if you’re not careful, productivity can take a nosedive. Is your team ready?
Onboarding is the process through which a new employee is introduced to the organization, to the team, and to their role within. Proper, effective onboarding sets the employees up for success and enables them to integrate seamlessly. A successful process also helps the company improve its retention rates, overall morale, and employee engagement on the long run.
A mobile virtual network operator (MVNO) is a wireless service provider that doesn’t own the infrastructure it uses. Instead, the MVNO buys network capacity from existing mobile network operators (MNOs). This is a mutually beneficial process for both MVNOs and MNOs, while also creating new channels for customers.
Hot desking has become increasingly popular with the rise of hybrid work. The term originally referred to a company setup where employees could sit at any desk in the office to work, rather than having an assigned seat. The concept has since been applied to other aspects of office technology, including the communications systems.
