Posts Tagged Under: communication

UC&C Is Headed to the Cloud

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Success in business depends as much on innovation as it does on adaptability, strategy, marketing, and of course solid investments. The evidence in favor of digital investments as a key driver is overwhelming. In the not too distant future, a company’s communication and collaboration efforts will be inherently reliant on cloud technology. And the reason is simple: everybody’s doing it, and he who doesn’t falls behind in reach, discoverability, customer satisfaction and many other areas that make or break a business.

Fierce competition, but also the always-on nature of cloud solutions, forcefully dictate the need to incorporate technology as a business strategy. Research conducted by IDG Enterprise gives us a bird’s eye view of the direction of spending, areas of investment and drivers, with a focus on the communication tools employed (or soon-to-be-employed) at large companies

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3 Ways Technology Made Communication Possible Where It Wasn’t

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They say technology dehumanizes us. But not everyone buys it. It changes us, granted, but does it strip us of what makes us human – that is, exercise our intellect? As onlookers of the food chain, humans have the luxurious ability to imagine and then create a tool for just about anything. So it would appear that technology not only doesn’t dehumanize us, it defines us.

Having more options never hurt anyone. Professor Stephen Hawking surely agrees. He’d find it very hard (harder than it already is) to bless the scientific community with his ideas without the assistive technology that enables him to speak. A stranded person would give an arm and a leg for a radio. A long-distance relationship would be hard to bear without instant messaging. And so on, and so forth. Communication has benefited immensely from technological feats like the telephone, the radio, and the Internet. Below, we will focus on three often-overlooked scenarios where communication, in the absence of technology, can be a serious burden

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How Often Do You Pull Out Your “Digital Cigarette?”

Contextual analytics is a useful tool for assessing effectiveness of your advertising efforts. Knowing when and where your customers are likely to view your ads can make or break your campaign, so it’s important to check the trends every now and then.

People are social creatures. They like to get together and chat when they finish work or during weekends, be it at home, in another person’s home, in bars and restaurants, clubs, art galleries, etc. But people also do a lot of their communication and socializing on their smartphones. In fact, the smartphone has become every marketer’s best bet in terms of platform

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The Real Reason Why Millenials Aren’t Answering Their Phones

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When speaker Ryan Jenkins was approached by an audience member saying that his Millennial workforce was much more comfortable with texting compared to phone calls, he took it as further evidence that this was indeed the case and identified five reasons why this might be.

To his credit, Jenkins dots the “i” with some of his observations. Chief among them is the presumptuous nature of the practice, which implies that you drop everything to pick up the phone, without any fair warning as to what the caller has to say and how it will affect your workflow, or for how long. But that’s where I draw the line regarding the negative side of voice calls. Characterizations like time consuming, distracting, superfluous, and ineffective are the product of a subjective analysis, even though none of these are false either

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Research Uncovers Strong Correlation Between Competition and Creativity

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Collaboration has some undeniable perks, from brainstorming to actually building upon an idea. But what about creating things that don’t require the input of an entire team? A logo, for instance. Can the rivalry between a bunch of designers racing to draw the best design for one paying company actually improve the outcome? As it turns out, it can. But only when the competition dial is turned to just the right level

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3 (Busted) Myths About Communication

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The Unified Communications (UC) market is chock full of media meant to promote the use of technology for communication and collaboration. Overall, that’s a good thing. But the nature of the materials is often abstract, trading the human element for the tech jargon.

In reality, technology only assists the transmission of information, which can actually detrimental to communications in the absence of basic skills, such as friendliness, feedback, or eye contact (in the case of video calling). Below, we bust three myths about “good communication” that get tossed around in marketing materials, including counter-marketing ones

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Jobs Involving Communication Hardest to Replace by Machines

Want to stay relevant as machines gradually take over the world? Pick a job that can’t be automated. The work done by humans is getting systematically replaced by devices as time progresses and technology makes new leaps forward. It’s a fact of life that our society is all too familiar with. But there are still plenty of tasks that will be hard to replace by gadgets.

The jobs that machines fumble over are incidentally the same jobs that make life exciting. Choreographers, fire fighters, chiropractors, art directors, coaches, and many others can breathe a sigh of relief knowing that robots won’t render them irrelevant any time soon

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How to Sound Good Over the Phone

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Making sure you sound good over the phone is critical to building a good rapport with your clients. Whether you’re converting a lead into a buying customer or troubleshooting a technical issue, there are many techniques you can use to get the person on the other end of the line to really like you. Here are some of them.

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Here’s One Reason Why You Should Definitely Hire More Women

 

Here's One Reason Why You Should Definitely Hire More Women

When we set out to develop Hubgets, we started with the customer’s problem – fragmented collaboration – then we began building. Creating a top-notch product for a non-existing market gets you nowhere. You want to analyze the problem first, then find the solution.

This mindset isn’t typical in business, believe it or not. Many companies create products with their fingers crossed behind their backs hoping someone will buy them. We don’t think that’s the right way to go. That’s why we designed Hubgets to look and feel a lot like a social networking platform – one that people would know how to pick up and use at first glance, creating a lean learning path for everyone looking to boost their collaborative efforts, internally and externally.

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UCaaS Beats Perpetual Licensing Any Day Of The Week

Cloud-reliant software and services have enabled a paradigm shift for developers and service providers alike. Once based on the buy-once-use-forever concept, the acquisition of software and services has gravitated towards a licensing business model that has proved to be far more lucrative for every party involved, from the people who code the solution to the end users.

A recent report by Nemertes Research indicates that Unified Communications (UC) solutions, or Unified Communications as a Service (UCaaS), are selling much better as subscription bundles, as opposed to perpetual licensing which involves a large upfront investment. And it’s hardly a surprise.

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