Give Your SMB Customers a Call Center and They’ll Bring More Business

• Elena Carstoiu
• 18th Nov 2021•Products

Customer service isn’t just a helpful feature for a business to have, it’s essential to grow and maintain profitability. According to this survey, 54 percent of consumers make buying decisions based on experience. Furthermore, 68 percent will pay more to shop at a company with good customer care. So this is just as important to small businesses as to large enterprises. However, many customer service tools are marketed to large companies only. It’s time to change that! Let’s start with the call center.

Crafting Key Messages that Sell (Part III) – Cold Calling Like a Pro

• Gal Baggins
• 12th Nov 2021•Industry

This is the third installment of our key messages series, analyzing cold calling. Read the first parts here: Crafting Key Messages that Sell (Part I) – Cold Email in Style and Crafting Key Messages that Sell (Part II) – Cold Messaging on LinkedIn.

Cold calling has an undeserved bad reputation among sales people. Yet it is one of the most used tools in sales, with a higher success rate than its non-verbal cold counterparts–emails and instant messaging. While cold calling isn’t easy, you can improve your results by doing it effectively. Follow this guide to learn the best practices for your next round of sales calls.

Why a Phone Call Creates Stronger Bonds than Written Communication

• Elena Carstoiu
• 21st Oct 2021•Teamwork

Emails and chat messages are quick and easy communication options. Yet, we’re in a remote and socially isolated work scenario going on for far too long now. Let’s not overlook the impact of hearing your colleague’s voice on the other end of a phone call! Do it for your productivity and to create stronger bonds with your team.

How to Stay Healthy While Working from Home

• Alice Calin
• 6th Oct 2021•Teamwork

The COVID-19 pandemic pushed millions of people to work from home in the past year and a half. Besides the danger of catching the virus, we are also facing several other perils to our health. Beyond the usual domestic accidents, working from home usually means isolation and a sedentary lifestyle. In time, these are taking a toll on everyone’s physical and mental health. So how can you stay healthy in such challenging times?

The Productivity Box: Bring Back the Voice Calls

• Elena Carstoiu
• 22nd Sep 2021•Teamwork

If you look on social networks, it may seem like video, chat and email have replaced telephony for good. There’s an entire war going on about who does communication better. Hashtags after hashtags, studies and researches, everybody has an opinion. But when it comes to productivity, the traditional voice calls may be just what you need.

Back to Work: How to Overcome the Post Holiday Blues

• Gal Baggins
• 7th Sep 2021•Teamwork

After a well-deserved vacation or relaxing staycation, it can be difficult to return to work. Your emails have piled up in your inbox, each one demanding your immediate attention. Your colleagues needed answers two days ago. What’s more, your boss already has a long list of tasks waiting for you. And all this happens while your brain struggles to transfer out of vacation mode. Don’t worry, the post holiday blues can be cured!

Crafting Key Messages that Sell (Part II) – Cold Messaging on LinkedIn

• Gal Baggins
• 22nd Jul 2021•Teamwork

This is the second part of our key messages series, analyzing cold messaging this time. Read the first part here: Crafting Key Messages that Sell – Cold Emailing in Style

Since 2002, LinkedIn has served as a hub for business communication and networking. Today, there are more than 756 million members across 200 countries and territories. These professionals use LinkedIn to post jobs or find them, share insights and connect with others in their field.

Crafting Key Messages that Sell (Part I) – Cold Email in Style

• Gal Baggins
• 4th Jun 2021•Teamwork

A cold email is a message sent to a potential lead with whom you usually have no prior relationship and who is not expecting your email. Considering the average worker receives 126 emails per day, they likely don’t have time to read your message. So how do you stand out? This is the first article from a short series on how to craft messages that ultimately help you sell.

Pros and Cons of WiFi Calling (Short Guide)

• Gal Baggins
• 19th May 2021•Industry

If you’re not sure what WiFi calling is, why you’d need it, and most importantly, how it works, you’re not alone. WiFi calling is a powerful tool, yet we receive many inquiries on how to best use it. Common questions include, “What are the pros and cons of WiFi calling?” or “Is WiFi calling secure?” Especially for those planning to use it for their business, the desire to know all these details is perfectly understandable.

6 Ways to Maintain a Remote Work Life Balance

• Alice Calin
• 6th May 2021•Teamwork

In the past year, more people have started working from home than ever before. The COVID-19 pandemic closed down businesses and many of those still standing strong are now working remotely. While most people are happy to work from the comfort of their own home, it also makes it difficult to separate work from personal life. In US, no less than 7 in 10 remote employees are struggling to achieve a healthy remote work life balance during this pandemic.

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