Are your clients sick and tired of robocalls and call spam? If they complain about receiving unknown and spoofed numbers throughout the day, it’s because these calls disrupt meaningful work and can lead to both financial and reputational losses. In US and Canada, the STIR/SHAKEN frameworks are available especially for such cases.
The back to school season is again upon us. Many adults are still working from home or in hybrid work environments, while kids are heading back to the classrooms. Let the drama and the fun begin! Or, better yet, let’s find some ways to make it better this year!
Are you looking for ways to start your day off right and set yourself up for a productive and stress-free time? Building a strong morning routine is the key to achieving these goals. In this installment of The Productivity Box monthly series, we will explore ten morning habits that can help you lessen stress and boost productivity. Each habit plays a vital role in setting the tone for your day and ensuring that you are in the right mindset to tackle whatever comes your way. So, let’s dive in and discover these transformative habits together!
It has been consistently demonstrated that effective communication plays a vital role in ensuring the success of individuals and organizations alike. It is the cornerstone of collaboration, trust, and productivity within teams, and it has a significant impact on employee morale and workplace culture. This article explores the importance of workplace communication and provides strategies to improve it.
WebRTC, which stands for Web Real-Time Communication, is a revolutionary technology that has completely transformed the way we make calls. With WebRTC, users can communicate with each other in real-time over the internet, without the need for any additional plugins or software downloads. In this article, we will explore the basics of WebRTC, its role in communications and how it is revolutionizing calls.
Call routing is the process of organizing calls to maximize the number of customers you help in a timely manner. It allows you to optimize your response process to support your staff while providing better customer experience. There are multiple ways to route your calls depending on your business model and even more benefits of doing so. Learn more about call routing and how to take advantage of this valuable functionality.
As the summer heats are upon us in the Northern Hemisphere, the allure of relaxation and leisure can be overpowering. It can be challenging at times to remain focused on your professional objectives. However, it’s crucial to strike a balance between indulging in the season’s delights, having a healthy dose of summer fun, and staying productive.
An increasing number of companies are now recording incoming and outgoing phone calls. This practice is driven by various motivations, such as enhancing customer service and protecting the organization. If your company has not yet adopted call recording, now might be a good time to start. Explore more about call recording and discover the significant benefits it can bring to your operations.
Companies all over the world have become obsessed with meetings, so much so that they dedicate several hours each week to sitting in them. In US, on average, employees spend 33 percent of their workweeks in meetings and will attend between 6 to 15 meetings per week. Unfortunately, not all of them are productive. Quite the contrary! Some team meetings often pull employees away from periods of concentration where they can work without disruption.
Hybrid work has been prevalent for the past few years and has introduced the remote work challenge. However, many companies still need to establish policies that enhance collaboration and productivity for teams working remotely.
