The 2021 Wrap-Up

Since 2021 is reaching its glorious end in a couple of days, now it’s the perfect time for a wrap-up. Almost two years in, COVID-19 continues to affect how we work, live, and play. Lots of people around the globe are following strict social distancing rules or even are under lockdown, while many are still experiencing pandemic fatigue. As a society, we continue to challenge the modern workplace and come together to create healthier and safer social environments.

The 2021 Wrap-Up

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4 Effective Communication Techniques for Remote Work

The COVID-19 pandemic caused millions of employees to work from home. While some have returned to full-time office work, many people are still working remotely or following a hybrid schedule. Despite the mass transition to remote work, communication remains a significant challenge amongst workers and using solid communication techniques has become vital.

4 Effective Communication Techniques for Remote Work

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Give Your SMB Customers a Call Center and They’ll Bring More Business

Customer service isn’t just a helpful feature for a business to have, it’s essential to grow and maintain profitability. According to this survey, 54 percent of consumers make buying decisions based on experience. Furthermore, 68 percent will pay more to shop at a company with good customer care. So this is just as important to small businesses as to large enterprises. However, many customer service tools are marketed to large companies only. It’s time to change that! Let’s start with the call center.

Give Your SMB Customers a Call Center and They'll Bring More Business

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Crafting Key Messages that Sell (Part III) – Cold Calling Like a Pro

This is the third installment of our key messages series, analyzing cold calling. Read the first parts here: Crafting Key Messages that Sell (Part I) – Cold Email in Style and Crafting Key Messages that Sell – Cold Emailing in Style.

Cold calling has an undeserved bad reputation among sales people. Yet it is one of the most used tools in sales, with a higher success rate than its non-verbal cold counterparts–emails and instant messaging. While cold calling isn’t easy, you can improve your results by doing it effectively. Follow this guide to learn the best practices for your next round of sales calls.

Crafting Key Messages that Sell (Part II) - Cold Calling Like a Pro

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Autumn Anxiety or Why the Fall Season Makes You More Stressed

The weather isn’t the only thing that changes with the season. Your mental health and mood also fluctuate in response to this cycle. As the warmth of summer fades into the chill of autumn, you might start to notice an uptick in stress levels. It’s not your imagination, it’s autumn anxiety. After all, this is a hectic, fast-paced time of year.

Why the Fall Season Makes You More Stressed? It's Called Autumn Anxiety

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The Productivity Box: Small, Consistent Changes Make a Huge Impact Over Time

Change is the new normal and we’ve all had to manage major shifts in our lives since the beginning of 2020. The larger and more impactful the change, the more of a paralyzing effect it can have on resilience, flexibility, decisive action, and productivity. However, change is necessary in the workplace. While major transformation can feel unbearable to manage sometimes, some smaller, consistent changes are easier to handle and can lead to major impact.

The Productivity Box: Small, Consistent Changes Make a Huge Impact Over Time

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