Today’s businesses increasingly rely on digital communication. Externally, search engines recommend that your website loads in less than half a second or customers could get impatient and bounce. Internally, 70 percent of email users in one study responded within 6 seconds of reading a message and 85 percent responded within 2 minutes. You don’t have time for your business to slow to a crawl because of a clogged server or due to poor DNS management.
Communication drives your business forward. Client and vendor inquiries begin through phone conversations. Teams regularly meet in conference calls to examine information and brainstorm ideas. Establishing a clear communication process helps your employees increase their productivity. In order to build such a process, you need a Unified Communications and Collaboration platform, SIP trunking, DIDs and internet access.
Researching your target audience is one of the most important aspects of both sales and marketing. SaaS companies will develop in-depth profiles of their target audiences and spend hours researching their clients. This is called customer research.
Voice over Internet Protocol (VoIP) lets users make phone calls over the internet. It’s an alternative to traditional phone lines and mobile. These services allow you to use your existing work phone with new VoIP configurations. Here’s how to setup VoIP for your company to harness all the advantage it offers.
Software-as-a-service (SaaS) companies create ready-made solutions for digital challenges. Instead of enterprises designing their own tools and applications, SaaS companies offer their products hosted in the cloud. A variety of models in the form of as-a-service have emerged in the past decade. One prominent example is Unified Communications as a Service, commonly referred to as UCaaS.
This year, both managers and employees began returning to the office after a long time of working remotely. While many people crave the return to normal entirely, not everything has to return to pre-pandemic ways. Now may be the best time to reinvent yourself in ways you never felt you could before so you can take steps towards professional growth.
The tech industry has been on a bumpy ride ever since the pandemic began more than 3 years ago. 2021 kicked off the Great Resignation, a period where employees across hundreds of industries—not just in technology—took steps to leave their jobs. When that wave turned, a new term was coined, The Great Regret. Next, towards the end of 2022, the job market was hit by The Great Layoff. In a nutshell, it has been wild, both for recruiting teams and for employees.
Internships are increasingly popular among college students and recent grads. According to the National Survey of College Internships (NSCI), 21.5 percent of students complete internships before they graduate. This type of opportunity is perfect for learning and experiencing the jobs you think you want to do before you get out into the working world. Yet, only hands-on internships are the best.
Poor sound quality can be a significant distraction for your conference calls. If participants sound far away, have crackling associated with their line, or cut in and out, it’s hard for attendees to focus on what’s actually being said. With meeting productivity in thin air—you don’t need any other issues.
