Posts Tagged Under: voipnow

Has Your Enterprise Outgrown Its Business Phone System?

A fast-growing business may be synonymous with success, but not necessarily with smooth sailing too. A business doesn’t just manage itself, and even when there’s high demand for your product, you can fall short in aspects that actually sell it. Like your phone system.

Ask yourself this: if you had to add an extra phone line right now, how much time and effort would it take? How about handling your calls when you step out for coffee, or tracking KPIs? If your organization depends on picking up the phone in a timely fashion, you might want to look into a cloud-based phone system.

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Blind Business Owners Are Keeping UC from Moving Forward

Photo by Kirill Balobanov on Unsplash

Despite appearing to gain momentum, global enterprise telephony and Unified Communications (UC) taken as a whole lost four points last year, with the market closing at an estimated $8.7 billion valuation. The sub-par results are attributed to reluctance from business owners to ditch their aging PBX equipment which, ironically, causes more headaches than benefits.

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UC Gets New Product Segment: Business Communications Operations Management (BCOM)

Managing today’s complex business communications solutions is beginning to require more than just a guy with a manual and some IT experience. New evidence is mounting that Unified Communications solutions are becoming vital for companies big and small. As the UC sector is busy working up some momentum, industry experts are already sensing the need for Business Communications Operations Management, or BCOM. UCStrategies, a self-proclaimed authority in UC education and information, hints at the need of configuration templates for businesses looking to finally say yes to technology.

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Expert Tells It How It Is: VoIP Keeps Pace with Growth, Fixed Phones Not So Much

Establishing a business today is no picnic. The space is highly competitive, and you need to get a few kinks out of the way before you make your first sale. One of those is communication. If you want to survive and / or grow, you cannot risk not getting this one right.

Imagine trying to pitch your latest and greatest to a packed audience without a microphone in your hand. Much in the same way, your office needs the communication aspect cleared out before anything else. If clients can’t get your message in a timely fashion, you’re already spiraling down to failure.

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3 Tips To Sell Communication Services To Medical Practices

When creating a new product or launching a new service, the first question you ask yourself is whether it will be successful and you will be able to sell it. Marketing theory says that you start with the user’s needs and then build products/services to meet them. In reality, after the launch it doesn’t work like that anymore. You already have your solution and want to find a way to match it on potential customers’ needs. As soon as you can sense any opportunity there, you can start building your approach.

In this first article of the series, we will start with medical practices. Imagine a medical partnership with a couple of practitioners and a couple of nurses in a small office, a receptionist, and a legacy telephony system.

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Why the Cloud Is Vital for Any Business, Big or Small

Surely you’ve heard of Alibaba Group, the Chinese e-commerce and payment service catering to 300 million users in their home land, and plenty of other clients internationally. Their slogan is “Global trade starts here,” but soon they might have to update it to “everywhere,” if their latest developments are any indication.

This week, Alibaba launched its first U.S.-based cloud computing hub confirming its plans to pit itself against already-established giants like Amazon and Google. The reason? Alibaba knows it’s imperative to align their operations with strategically placed facilities when the doors to global business are wide open.

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Unified Communications Doesn’t Seem All That Unified

You’d think that a simple enunciation like “Unified Communications” is pretty straightforward, right? After taking my first plunge into the subject, my answer was “I beg to differ.” While UC is certainly alive and kicking, it strikes me as still in its early fledging stages. Strictly from a technical standpoint, it was doable a decade ago. So why is it so fragmented?

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What’s Most Important in Sales?

It started with a tweet…

Most people try to sell to anyone with a pulse. Big mistake. Selling to no-targets costs a lot & is usually non-repetitive. Focus!

This made me think of something all companies, big or small, older or younger face every day. The combination of finding the right customers and creating replicable selling scenarios makes all the difference.

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My Shameless Plug For VoipNow Mobile

This is a video we’ve shot two weeks ago about VoipNow Mobile. Please excuse my performance 🙂 VoipNow Mobile is at the beginning of its life, there is still much to do and we know it. But at the end of the day, we want our partners to be able to deploy their infrastructure on over 90% BYOD.

Why? Traditionally, BYOD is associated with high risks, poor compliance and so on. Considering the problems our customers face with business desktop IP phones, we believe that properly done BYOD can provide a better experience not only for end-users, but also for specialized IT personnel. While we do not know precisely how many support cases are associated with client issues on the service provider’s end, we know that about 20% of our support tickets contain various phone client problems, starting with provisioning and ending with illegal equipment usage. It’s a big opportunity to hunt these down.

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