An increasing number of companies are now recording incoming and outgoing phone calls. This practice is driven by various motivations, such as enhancing customer service and protecting the organization. If your company has not yet adopted call recording, now might be a good time to start. Explore more about call recording and discover the significant benefits it can bring to your operations.
In today’s digital age, telecommunication plays a vital role in almost every aspect of our lives. However, along with the numerous advantages, there are also potential risks and challenges that need to be addressed. One such challenge is the issue of caller ID spoofing, where malicious actors manipulate the information that is displayed on a recipient’s caller ID screen. This deceptive practice often leads to fraudulent activities and an increased level of distrust among consumers. To combat this problem, the telecommunications industry has developed a revolutionary solution. In this article, we will delve into the basics of Stir/Shaken, explore its technical aspects, discuss its impact on businesses, and take a glimpse into its future.
Fax machines continue to play a valuable role in the modern workplace. While usage varies by industry, many companies still fax important documents because this method is known to be private and secure. One study found 7 in 10 hospitals use fax machines to send sensitive patient data to stay compliant with HIPAA regulations. However, fax technology is modernizing and improving. One advancement that can benefit countless organizations is Fax over IP (FoIP) technology. Learn more about the eFax services and how they can support your business operations.
The history of human communication is a fascinating journey. It started from very basic forms and progressed to sophisticated systems. We now have information at the tip of our fingers. It’s challenging to fathom the days when messenger pigeons were a means of communication. For younger generations, even the traditional landline phone is a mystery. Adorned with its sizable rotary dial, it appears like a relic from a history book. So what is a PBX phone system? And how do Unified Communications platforms enhance our professional lives today?
Communication drives your business forward. Client and vendor inquiries begin through phone conversations. Teams regularly meet in conference calls to examine information and brainstorm ideas. Establishing a clear communication process helps your employees increase their productivity. In order to build such a process, you need a Unified Communications and Collaboration platform, SIP trunking, DIDs and internet access.
Do you answer the phone when someone calls you from an unknown number? If you are like 81 percent of Americans, you likely won’t. People ignore unknown numbers for a variety of reasons, but the general worry is there’s either a robocall or that the person on the other end will try to scam them. And this is where the STIR/SHAKEN framework comes to save the day. Learn more about the latest strategies used by scammers and how VoipNow & Hubgets can help you outsmart them.
A mobile virtual network operator (MVNO) is a wireless service provider that doesn’t own the infrastructure it uses. Instead, the MVNO buys network capacity from existing mobile network operators (MNOs). This is a mutually beneficial process for both MVNOs and MNOs, while also creating new channels for customers.
Hot desking has become increasingly popular with the rise of hybrid work. The term originally referred to a company setup where employees could sit at any desk in the office to work, rather than having an assigned seat. The concept has since been applied to other aspects of office technology, including the communications systems.
If you look on social networks, it may seem like video, chat and email have replaced telephony for good. There’s an entire war going on about who does communication better. Hashtags after hashtags, studies and researches, everybody has an opinion. But when it comes to productivity, the traditional voice calls may be just what you need.
This article is a beginner’s guide to VoIP. Reading forward, you will find out what is a VoIP phone number. You will understand why so many businesses prefer VoIP over the old PSTN telephony. You will get familiarized with the terminology, discuss the differences between fixed and non-fixed VoIP and the benefits of each. Finally, you will find the answer to the most frequently asked questions. We hope that, by the time you are done reading, you will find it easier to determine if your business needs a VoIP phone number. And also you’ll find out how to choose the best service provider to meet your needs.
