Look around at any airport and you’ll see people surrounding outlets, sitting on their laptops and phones. According to the State of the Remote Job Marketplace report, 43 percent of the workforce works remotely at least some of the time. A major perk of distributed work is the ability to be traveling while on the clock.
Where there are people, there is conflict. It’s in the nature of humankind to have different views, interests, and desires from those around us. While most of the time these differences help us grow and make our lives richer, sometimes they can create gaps and lead to conflicts. Here’s why conflict management matters.
Lack of employee motivation costs companies billions every year. Low motivation equals low productivity, poor results and low income. Studies show that 48% of employees don’t really like their jobs, while 80% feel stressed and only 30% feel engaged and inspired. At the same time, 18% of US employees completely hate their jobs.
Productivity is a concept used to describe effectiveness given by the results we get from the amount of work we put into something. Maximum productivity is the inversely proportional relationship between the amount of effort and the quality of the results. So, for optimizing work and ultimately maximizing productivity, we need to get the best results out of minimum effort.
Inappropriate behavior can happen in any company. As a boss or manager, it falls under your jurisdiction to manage such situations, and fast. When left unchecked, unsuitable actions can have serious impact on other employee’s performance as well as the office environment as a whole.
As humans, we are all unique. Not only by looks, knowledge or beliefs, but also when it comes to communication abilities and preferences. Everyone has a different approach and a unique way of expressing themselves. However, there are also shared traits that unite us, and are used to place us into different categories of communicator: extroverts and introverts, creative and analytical, morning persons or night owls, and so on.
To speak up in a meeting is considered public speaking, and according to Psychology Today, there are many reasons some people are afraid to do it:
However, speaking up in meetings is important for personal and professional reasons. When you share ideas or questions, you take part in the conversation, provide value, and show that you’re trying to be an active participant in the workplace. All of this can lead to being seen by upper management, which can be critical for moving ahead in your career.
If there was an award for the most loathed day of the week, Monday would definitely win the grand prize. It is the day closest and at the same time furthest away from the weekend. On Monday, professional life starts again after a small break that allowed you to experience freedom. It is the beginning of another five days of work and all the stress associated with that.
Game of Thrones is more than just a show. It’s a subculture and a phenomenon that is on everybody’s lips these days. Even the people who take great pride in never having watched an episode are still talking about it 🙂 And while us, the fans, are waiting to see what happens in the last two episodes, we can take a look back and think of the lessons GoT has taught us so far.
Customers are the lifeblood of any business – and keeping them happy ensures they stay loyal to your company. This is why great customer experience is crucial. In fact, an estimated 52 percent of Americans have switched their allegiance from one brand of retailer, cable provider, bank or other establishment because of poor customer services.
High-quality customer experience must be prioritized to thrive in our consumer-driven world. However, the success of your customer service approach is only as effective as the health of your internal communication.
