Posts Tagged Under: innovation

Innovation Tops the Agenda of Just 10% Of Companies Today [Study]

Photo by Rupert Britton on Unsplash

We recently discussed how delivering pristine customer experience and putting real value behind the product is the best way to do business. We also noted that, unfortunately, thinking outside the box is not always high on the agenda of a given company. But until today, we didn’t know just how many companies favored operations over innovation.

In PwC’s latest Pulse Survey, two questions were fired off in the direction of 246 chief executive officers at various (unnamed) companies, both meant to assess the level of innovation within each organization.

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Quote of the Day by Arnold Palmer

Photo by Jill Heyer on Unsplash

When something looks like it cannot be done, it generally cannot be done. But it’s not because it’s impossible. Rather, it’s because it will probably not even be attempted.

Had this been the case all the time, we’d probably still be living in caves and hunting with spears. But, because of our drive for new knowledge, key members of our species broke their comfort zone to invent the future. Think aeroplanes, smartphones, cloud computing, 3D printing, etc. All these seemed impossible before those select few innovators made them a reality.

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Contact Center Execs Are Finally Warming Up To Cloud Computing

Photo by Helloquence on Unsplash

Here at 4PSA we love to hear that businesses big and small are embracing the cloud. There’s this general misconception that only the IT department can fully assess its benefits, or the need to make the transition. Today more than ever, black suits are well versed in these matters too, according to new research.

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Is Innovation A Process?

When I first ask someone this question, I usually get a brutal answer: not a chance!!! This is what I’ve learned the hard way: true innovation is a process. Accidental innovation is not a process, but a fortunate mistake. 😉 In order to innovate, you have to follow a recipe because innovation must be consistent.

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