Posts Tagged Under: cloud communications

7 Reasons To Move Your Business Communications To The Cloud

7 Reasons to Move Your Business Communications to the Cloud

Business communications are getting a do-over. Moving to the cloud is not a new concept anymore. However, there’s plenty to consider. Especially when you move business communications to the cloud.

Business communications are, by all means, the living breath of any organization. They can make or break a business. Especially today. The amount of information sharing is, by all means, unprecedented. And getting ahead is, in fact, staying relevant.

7 Reasons To Move Your Business Communications To The Cloud

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VoipNow Platform & Belcentrale

A UC Love Story: VoipNow & Cloud Communication Service Provider Belcentrale

It all started more than 10 years ago. In 2006, VoipNow Platform had just landed on the Unified Communications market. Dutch cloud communication service provider Belcentrale was a new telephony operator from Rotterdam, the Netherlands.

What seemed to be a simple crush grew into a long-term relationship built on respect, professionalism, and mutual trust. This article describes how this partnership unfolded across a decade, in the hope that you will put these insights to good use in your business.

VoipNow Platform - Unified Communications for Service Providers

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7 Factors to Consider when Choosing a UC&C Vendor

7 Factors to Consider when Choosing a UC&C Vendor

Credits: aftodioikisi.gr

Most small-to-medium businesses (SMB) don’t have legacy UC&C software to grapple with, making them more likely than enterprises to move to pure cloud-based UC&C services, according to data gauged by IDG Enterprise. The ratio is 20% versus 7%, respectively.

In its 2015 Unified Communications & Collaboration Survey, IDG uncovered that 33% of IT leaders plan to increase spending in Unified Communications and Collaboration (UC&C), both hosted and hybrid – a combination of hosted and on-premise services. Spending will increase by an average of 9% through 2016, while enterprises currently lavish an average of $8.1 million on UC&C products and / or services alone. In 2012, a similar survey uncovered that 49% of respondents still used on-premises solutions. That number has only slightly increased to 51% so far, but things are about to change

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Hosted PBX – The Cloud’s Coolness Factor

New data from the Cloud Industry Forum (CIF) shows that companies everywhere are scooping up solutions like SaaS, IaaS and UCaaS to move their operations to the cloud – in part or in whole – marking an unprecedented uptick in adoption.

Industry analysts are baffled at the growth rate of the cloud industry in the past five years. In the UK alone, 84% of businesses have adopted at least one cloud solution to give themselves a technological edge. Five years ago, that number was 48%. Four in five companies have adopted two, or more such applications. These include

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Companies with Digital Growth Strategies Make All the Money [Study]

Companies with Digital Growth Strategies Make All the Money | Image credits: outou.org

New research reveals that companies with a digital transformation plan set in place are the ones raking in the most cash annually, compared to regular organizations that use traditional tools and methods to do business. It’s not the first time a market study reveals this, but then why isn’t everyone doing it? Simple: because it takes technology-literate executives to drive these initiatives. And they don’t grow on trees.

The study, conducted by Freefrom Dynamics, has produced a measurement tool capable of assessing the digital effectiveness of companies worldwide, showing the impact that digital investments have on a company’s bottom line. The Digital Effectiveness Index (DEI) reveals that the companies achieving high returns from digital investments drive the most market disruption, securing them as “digital distruptors” in the study

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Education Can No Longer Turn a Blind Eye To Unified Communications

School is mostly about students listening and teachers talking. In order to fill any missing gaps before moving on to the next lesson, we might need to pay closer attention to the student-teacher relationship beyond the classroom walls.

When the bell rings, any communication flow that does exist between tutors and tutees gets interrupted, making education one of the most fragmented processes we undergo as we develop into adults. In recent years, this problem has become easy to address.

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With Unified Communications, Remote Working Is Easier Than Ever

Last year, Yahoo CEO Marissa Mayer made the headlines when she announced that her employees would no longer be able to work from home. Some industry pundits speculated as to whether that meant the end of remote jobs. A few months later however, Dell CEO Michael Dell announced his intention to enable half of his 14,000 workforce to work from home. At the time of his announcement, 20 percent of his team were already working from home.

So, while the jury is still out whether Yahoo fares better or not, Dell’s decision merely expanded what already proved to be a good decision: in 2012, thanks to its remote working policy, the company saved $14 million—and 6,735 metric tons of carbon dioxide emissions. It seems that offices will soon be a thing of the past, or at least will need to be re-imagined, as more and more companies are shifting to flexible working policies.

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3 Ways to Lower Costs in Healthcare with Unified Communications

Escalating costs in healthcare has been a constant headline topic for years. So much so that worldwide famous economists, Robert S. Kaplan and Michael Porter both tackled the healthcare cost problem by suggesting the activity-based costing method. The main pillar of this method is streamlining operations. Studies show that doctors spend 25% of their time in direct patient contact while another 24% is spent communicating with fellow colleagues. 24%! This is a huge percentage that no doubt could be lowered by employing smarter communication tools.

As such, healthcare providers, both large and small must constantly look to take advantage of new communication infrastructure enhancements. And many of them, if they haven’t already deployed them, are looking towards Unified Communications solutions.

Eva Blue - Peaceful Hearts Doctor, San Francisco
© Eva Blue – Peaceful Hearts Doctor, San Francisco

 

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World Cup Football on the Edge and the Need for a Resilient Contact Center

The United States might be known for many things, but the prowess of its men’s soccer team is not one of them. This is the reason why many football enthusiasts around the world were puzzled when John Brooks’ header made it passed the Ghanaian goalie in the 86th minute of the World Cup game, giving the Americans a 2-1 lead they wouldn’t relinquish.

It was an upset to say the least. And Americans across the country took to Twitter to celebrate en-masse, indicating a large U.S. fan base for the Brazil-hosted event, as well as a hit for social media platforms. Twitter reported 4.9 million tweets sent during the U.S. vs. Ghana match. The latest U.S. vs. Portugal also brought a flurry of activity on Twitter when Portugal’s Varela managed to equalize the score in minute 90+5′ 🙂

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