For some people, working from home during the pandemic has been a dream come true. For others, not so much. According to Cigna, 61 percent of Americans reported feeling lonely in early 2020. Mental health experts believe that the number has increased significantly ever since due to prolonged social distancing and repeated lockdown. In time, people started losing their sense of community and became less engaged to their company’s life.
Customer service isn’t just a helpful feature for a business to have, it’s essential to grow and maintain profitability. According to this survey, 54 percent of consumers make buying decisions based on experience. Furthermore, 68 percent will pay more to shop at a company with good customer care. So this is just as important to small businesses as to large enterprises. However, many customer service tools are marketed to large companies only. It’s time to change that! Let’s start with the call center.
Change is the new normal and we’ve all had to manage major shifts in our lives since the beginning of 2020. The larger and more impactful the change, the more of a paralyzing effect it can have on resilience, flexibility, decisive action, and productivity. However, change is necessary in the workplace. While major transformation can feel unbearable to manage sometimes, some smaller, consistent changes are easier to handle and can lead to major impact.
Emails and chat messages are quick and easy communication options. Yet, we’re in a remote and socially isolated work scenario going on for far too long now. Let’s not overlook the impact of hearing your colleague’s voice on the other end of a phone call! Do it for your productivity and to create stronger bonds with your team.
If you look on social networks, it may seem like video, chat and email have replaced telephony for good. There’s an entire war going on about who does communication better. Hashtags after hashtags, studies and researches, everybody has an opinion. But when it comes to productivity, the traditional voice calls may be just what you need.
Does it ever seem like there’s a clock in your brain that wakes you at the same time each morning and sends you to sleep at night? No worries, we all have it ticking. Its scientific name is the circadian rhythm. And it regulates the cycles of alertness and tiredness you experience over a 24-hour period.
It’s no secret that hydration has an impact on your physical health. But just how crucial is it for your cognitive function? Like all influencing factors revealed in our journeys out of The Productivity Box, hydration has an unexpected effect as well. If you don’t hydrate enough on a daily basis, you may find your performance at work is affected in many ways.
Internships are a great way to make the most out of the summer for students and post-graduates. Simply because they provide a hands-on glimpse into an industry before actually joining it. Furthermore, programs like the 4PSA Cool Summer Internship are beneficial both personally and professionally.
The shift to summer brings along the much-needed sunny, warm weather we all have been waiting for after a gloomy winter. But are you aware that too much heat (or too much cold, for that matter) can make you less productive on the job? If the temperature in your office environment causes discomfort, it can impair alertness, focus, energy and workflow. And there’s scientific data to prove it!
No matter where you work, the environment you surround yourself with matters. Temperature, air quality, lighting, noise conditions, colors, and even plants, all shape your work performance. In other words, your workspace greatly influences your productivity. Therefore, it’s time for us to get out of the productivity box once again and learn more.
