Give Your SMB Customers a Call Center and They’ll Bring More Business

• Posted on 18th Nov 2021
• by Elena Carstoiu

Customer service isn’t just a helpful feature for a business to have, it’s essential to grow and maintain profitability. According to this survey, 54 percent of consumers make buying decisions based on experience. Furthermore, 68 percent will pay more to shop at a company with good customer care. So this is just as important to small businesses as to large enterprises. However, many customer service tools are marketed to large companies only. It’s time to change that! Let’s start with the call center.

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The Productivity Box: Small, Consistent Changes Make a Huge Impact Over Time

• Posted on 28th Oct 2021
• by Elena Carstoiu
• in Teamwork

Change is the new normal and we’ve all had to manage major shifts in our lives since the beginning of 2020. The larger and more impactful the change, the more of a paralyzing effect it can have on resilience, flexibility, decisive action, and productivity. However, change is necessary in the workplace. While major transformation can feel unbearable to manage sometimes, some smaller, consistent changes are easier to handle and can lead to major impact.

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Why a Phone Call Creates Stronger Bonds than Written Communication

• Posted on 21st Oct 2021
• by Elena Carstoiu
• in Teamwork

Emails and chat messages are quick and easy communication options. Yet, we’re in a remote and socially isolated work scenario going on for far too long now. Let’s not overlook the impact of hearing your colleague’s voice on the other end of a phone call! Do it for your productivity and to create stronger bonds with your team.

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The Productivity Box: Bring Back the Voice Calls

• Posted on 22nd Sep 2021
• by Elena Carstoiu
• in Teamwork

If you look on social networks, it may seem like video, chat and email have replaced telephony for good. There’s an entire war going on about who does communication better. Hashtags after hashtags, studies and researches, everybody has an opinion. But when it comes to productivity, the traditional voice calls may be just what you need.

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The Productivity Box: Fine Tune your Circadian Rhythm for a Performance Boost

• Posted on 24th Aug 2021
• by Elena Carstoiu
• in Teamwork

Does it ever seem like there’s a clock in your brain that wakes you at the same time each morning and sends you to sleep at night? No worries, we all have it ticking. Its scientific name is the circadian rhythm. And it regulates the cycles of alertness and tiredness you experience over a 24-hour period.

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The Productivity Box: The Unexpected Importance of Hydration

• Posted on 27th Jul 2021
• by Elena Carstoiu
• in Teamwork

It’s no secret that hydration has an impact on your physical health. But just how crucial is it for your cognitive function? Like all influencing factors revealed in our journeys out of The Productivity Box, hydration has an unexpected effect as well. If you don’t hydrate enough on a daily basis, you may find your performance at work is affected in many ways.

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Internships Make Your Summer Rule

• Posted on 30th Jun 2021
• by Elena Carstoiu
• in Life in the Cloud

Internships are a great way to make the most out of the summer for students and post-graduates. Simply because they provide a hands-on glimpse into an industry before actually joining it. Furthermore, programs like the 4PSA Cool Summer Internship are beneficial both personally and professionally.

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The Productivity Box: Keep the Temperature at Bay to Get Work Underway

• Posted on 17th Jun 2021
• by Elena Carstoiu
• in Teamwork

The shift to summer brings along the much-needed sunny, warm weather we all have been waiting for after a gloomy winter. But are you aware that too much heat (or too much cold, for that matter) can make you less productive on the job? If the temperature in your office environment causes discomfort, it can impair alertness, focus, energy and workflow. And there’s scientific data to prove it!

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The Productivity Box: Build a Better Version of Your Workspace

• Posted on 26th May 2021
• by Elena Carstoiu
• in Teamwork

No matter where you work, the environment you surround yourself with matters. Temperature, air quality, lighting, noise conditions, colors, and even plants, all shape your work performance. In other words, your workspace greatly influences your productivity. Therefore, it’s time for us to get out of the productivity box once again and learn more.

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The Productivity Box: Let Time Work for You (Not Against You)

• Posted on 29th Apr 2021
• by Elena Carstoiu
• in Teamwork

Regardless of what priorities and responsibilities dominate our schedules on a daily basis, time is a resource that all of us must learn to manage. How we make the most of each 24-hour cycle determines how much we will accomplish and how productive we can be.

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