Effective communication drives to better performance at work while poor communication costs money. According to a 2023 report, miscommunication costs companies $12,506 per employee per year. This is significant considering 72 percent of the average employee’s workweek is spent communicating.
The COVID-19 pandemic caused millions of employees to work from home. While some have returned to full-time office work, many people are still working remotely or following a hybrid schedule. Despite the mass transition to remote work, communication remains a significant challenge amongst workers and using solid communication techniques has become vital.
We’ve been talking a lot about working from home during this climate of uncertainty and the challenges it brings. And we’ve analyzed the efforts we’re all putting in order to overcome these issues while building a new normality. To accomplish this, we need to find new ways to keep our work productivity up, even after the rules of the game have been unexpectedly changed overnight due to the Coronavirus pandemic.
There’s no doubt that COVID-19 has changed every aspect of our lives over a very short period of time. We had to adapt to all kinds of new situations without prior notice, and that came with many challenges. Take work from home for example. Besides the ones related to infrastructure, equipment, and managing work-life balance, there is also an additional barrier. The communication skills of your team members are now at the make it or break it point.
Can you imagine rolling out of bed, turning on your desktop and being at work? This is a reality for many workers, now more than ever before. Thirty-second commute aside, there are certainly challenges when it comes to working remotely. How can you reach an effective collaboration with colleagues that are thousands of miles away? How can managers allocate workload for a team that’s spread across the world?
We already talked about how to communicate more effectively and avoid arguments at work. But what should you do when all strategies fail, and you find yourself in the middle of a tense situation at work? Reading the advice we compiled in this article will hopefully help you navigate these muddy waters.
Disagreements over ideas can easily turn into arguments, especially in competitive work environments where everyone’s mindset is that they need to prove themselves with every opportunity. Avoiding conflict should always be the main priority during tense situations since work-related conflicts can be difficult to navigate even for the best communicators.
No matter how hard we’re trying, we can’t be or seem to be happy all the time. We all have good moments and bad moments, good days and bad days, but sometimes life happens and depression can get ahold of even the best of us. Most professionals will try their best to keep their real feelings hidden while at the office and not let it affect their jobs. But not everyone will manage to keep that up forever. This is when swift management over difficult conversations is a necessary skill.
When you think of brand image, is your focus on external marketing plans like social media campaigns, fonts and logos? While these are crucial to your brand communication strategy, how the business communicates internally is just as important as how it’s presented externally.
In the push for creating a great website, developing a social presence, and providing an overall positive user experience, it’s easy to forget about the foundation of your business: great customer communication. This element is critical to the success of your business like SEO is to the success of your website. Without it, you’ll struggle to bring on customers, retain clients and build a brand that’s known for a great customer experience.
