Posts Tagged Under: effective communication

5 Key Reasons for Poor Listening Skills

Listening is critical to your workday and poor listening skills can ruin it. Top executives for a Chicago manufacturing plant were asked to survey the role of listening in their plant. After hearing a seminar on listening, Ralph G. Nichols and Leonard A. Stevens explain in their Harvard Business Review article, that one of the most common responses was:

“Frankly, I had never thought of listening as an important subject by itself. But now that I am aware of it, I think that perhaps 80 percent of my work depends on my listening to someone, or on someone else listening to me.”

This is true for nearly anyone who works with other people. Having good listening skills is critical to avoiding miscommunication and staying connected with other team members and managers.

Key reasons for poor listening skills

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General Guidelines for Effective Listening

Effective listening is a critical part of communicating—you can’t have one without the other. No matter where your position lies in the chain of command. Both managers and entry level employees alike need to hear feedback, take direction and understand the needs of the people around them.

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Smart Hacks for Optimizing Productivity in the Workplace

Productivity is a concept used to describe effectiveness given by the results we get from the amount of work we put into something. Maximum productivity is the inversely proportional relationship between the amount of effort and the quality of the results. So, for optimizing work and ultimately maximizing productivity, we need to get the best results out of minimum effort.

Hacks for optimizing productivity in the wokplace

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The Surprising Importance Of Formal Communication At Work

In this day and age, millennial-run startups prefer a more horizontal type of organizational structure. People are more and more inclined towards blurring the lines between formal and casual. However, formal communication hasn’t totally lost its power. There are still instances in which this type of communication is needed. In such cases, it can make all the difference between order and chaos at work.

In this article we are going to discuss the main advantages of formal communication, and how we can overcome its disadvantages.

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The 4 Communicator Types You Need to Consider

As humans, we are all unique. Not only by looks, knowledge or beliefs, but also when it comes to communication abilities and preferences. Everyone has a different approach and a unique way of expressing themselves. However, there are also shared traits that unite us, and are used to place us into different categories of communicator: extroverts and introverts, creative and analytical, morning persons or night owls, and so on.

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Improve Team Communication for Better Customer Experience

Customers are the lifeblood of any business – and keeping them happy ensures they stay loyal to your company. This is why great customer experience is crucial. In fact, an estimated 52 percent of Americans have switched their allegiance from one brand of retailer, cable provider, bank or other establishment because of poor customer services.

High-quality customer experience must be prioritized to thrive in our consumer-driven world. However, the success of your customer service approach is only as effective as the health of your internal communication.

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Smart Strategies to Evade Miscommunication at Work

Poor communication in the workplace has the potential to create conflict, negatively impact the morale of your team, and eventually translate in poor performance and loss of productivity. More often than not, work mistakes and failures are caused by miscommunication. Failing to communicate efficiently with your employees can have lots of negative consequences for both your company and your employees.

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Refine Your Communication Skills at Work

Communication in the workplace is essential for the success of any company. Most than anyone else, managers and team leaders should master the art of communication, and be able to engage both their superiors and their underlings into meaningful dialogue. In this article we have a few strategies that will enable you to refine your communication skills at work.
How to refine your communication skills at work

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How to improve your business communication on email and chat

Email and instant messaging have been the foundation of business communication for many decades. Email is the revolutionary medium that moved communication from paper and telephone into the digital environment. The world as we know it now wouldn’t have been possible without this simple, yet effective method of communication. As for instant messaging, even though at first it was used more for personal matters, nowadays an enormous part of business communication takes place on chat.

Improve your business communication on email and chat

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