Posts Tagged Under: customer experience

Customer Communication Is For Your Business What SEO Is For Your Website

In the push for creating a great website, developing a social presence, and providing an overall positive user experience, it’s easy to forget about the foundation of your business: great customer communication. This element is critical to the success of your business like SEO is to the success of your website. Without it, you’ll struggle to bring on customers, retain clients and build a brand that’s known for a great customer experience.

Customer communication is as important for your business as SEO is for your website

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Smart Hacks for Optimizing Productivity in the Workplace

Productivity is a concept used to describe effectiveness given by the results we get from the amount of work we put into something. Maximum productivity is the inversely proportional relationship between the amount of effort and the quality of the results. So, for optimizing work and ultimately maximizing productivity, we need to get the best results out of minimum effort.

Hacks for optimizing productivity in the wokplace

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5 Tips to Make Your Customers Love You

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A happy customer is a returning customer. Brand loyalty is when your users have the opportunity and good reason to choose another brand, and yet they choose to stick with you. Maybe it’s how your brand looks. Maybe it’s how it sounds, tastes, or feels. Whatever it is, something clicked with them and they clicked with you.

If your product sells today, that’s no guarantee it will sell tomorrow, or a year from now. Unless you’re giving away free cash bundles, holding on to a user base is no walk in the park. Some companies use surveys to see how consumers view their brand and how they stack against their competitors, and they adjust their practices based on the feedback. Others prefer to pour all their resources into building trust, quality and value, without asking too much around. But most don’t bother to do any of these things. And that’s no way to obtain loyalty

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How Much Does Great Customer Experience Really Cost?

Photo by Adeolu Eletu on Unsplash

Business leaders make investments based on the likelihood that said investment will be returned. Rarely does an executive pour money into a project whose outcome (return on investment) cannot be immediately quantified. Experts say this is a huge mistake on their part.

Customer experience expert Augie Ray talks about the tremendous importance of customer experience and how every company should prioritize this as much as possible. The key question tackled in his lecture:

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