Posts Tagged Under: communications

Give Your SMB Customers a Call Center and They’ll Bring More Business

Customer service isn’t just a helpful feature for a business to have, it’s essential to grow and maintain profitability. According to this survey, 54 percent of consumers make buying decisions based on experience. Furthermore, 68 percent will pay more to shop at a company with good customer care. So this is just as important to small businesses as to large enterprises. However, many customer service tools are marketed to large companies only. It’s time to change that! Let’s start with the call center.

Give Your SMB Customers a Call Center and They'll Bring More Business

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Crafting Key Messages that Sell (Part III) – Cold Calling Like a Pro

This is the third installment of our key messages series, analyzing cold calling. Read the first parts here: Crafting Key Messages that Sell (Part I) – Cold Email in Style and Crafting Key Messages that Sell – Cold Emailing in Style.

Cold calling has an undeserved bad reputation among sales people. Yet it is one of the most used tools in sales, with a higher success rate than its non-verbal cold counterparts–emails and instant messaging. While cold calling isn’t easy, you can improve your results by doing it effectively. Follow this guide to learn the best practices for your next round of sales calls.

Crafting Key Messages that Sell (Part II) - Cold Calling Like a Pro

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Crafting Key Messages that Sell (Part II) – Cold Messaging on LinkedIn

This is the second part of our key messages series, analyzing cold messaging this time. Read the first part here: Crafting Key Messages that Sell – Cold Emailing in Style

Since 2002, LinkedIn has served as a hub for business communication and networking. Today, there are more than 756 million members across 200 countries and territories. These professionals use LinkedIn to post jobs or find them, share insights and connect with others in their field.

Crafting Key Messages that Sell, Cold Messaging on LinkedIn

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Crafting Key Messages that Sell (Part I) – Cold Email in Style

A cold email is a message sent to a potential lead with whom you usually have no prior relationship and who is not expecting your email. Considering the average worker receives 126 emails per day, they likely don’t have time to read your message. So how do you stand out? This is the first article from a short series on how to craft messages that ultimately help you sell.

Crafting Key Messages that Sell - Cold Email with Style

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Pros and Cons of WiFi Calling (Short Guide)

If you’re not sure what WiFi calling is, why you’d need it, and most importantly, how it works, you’re not alone. WiFi calling is a powerful tool, yet we receive many inquiries on how to best use it. Common questions include, “What are the pros and cons of WiFi calling?” or “Is WiFi calling secure?” Especially for those planning to use it for their business, the desire to know all these details is perfectly understandable.

Pros and cons of WiFi calling

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What Is a VoIP Phone Number and How Does It Work?

This article is a beginner’s guide to VoIP. Reading forward, you will find out what is a VoIP phone number. You will understand why so many businesses prefer VoIP over the old PSTN telephony. You will get familiarized with the terminology, discuss the differences between fixed and non-fixed VoIP and the benefits of each. Finally, you will find the answer to the most frequently asked questions. We hope that, by the time you are done reading, you will find it easier to determine if your business needs a VoIP phone number. And also you’ll find out how to choose the best service provider to meet your needs.

What is a VoIP phone number and how does it work

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Six Easy Ways to Get People to Listen to You

At first glance, listening seems like a non-issue – it is something we do most of the day, every day. But things aren’t always that simple. Listening is not the same with hearing, as hearing someone does not suffice to actually understand them. Listening requires focus and will. First of all you have to want to listen, and then you need the ability to actually do it.
At the same time, listening plays a major role in communication. In the world of business, effective communication is absolutely crucial. So one of the skills that any entrepreneur, leader, and professional should possess is knowing how to make people to listen to them. This is the theme of today’s article, so I invite you to read forward and learn how to get people to listen to you.
How to get people to be listening to you

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