As you develop your SaaS brand, you have two options for product pricing: offering a subscriptions service or selling your software under a one-time, perpetual license. A subscription service gives customers access to your software for as long as they pay for it, whether that means paying a year’s worth of access or paying monthly. Licensing it with a one-time payment gives your customers access to the software as it is and never have to re-pay.
Call centers have come a long way since their inception. From brick-and-mortar establishments with rows of cubicles and landline telephones, they have evolved to become agile and sophisticated operations. The advent of cloud technology has revolutionized the call center industry, paving the way for increased efficiency, enhanced customer experience, and improved security. In this article, we will delve into the shift in call center technology, explore the benefits of cloud-based call centers, examine the challenges in their implementation, and predict what the future holds for this dynamic industry.
Fax machines continue to play a valuable role in the modern workplace. While usage varies by industry, many companies still fax important documents because this method is known to be private and secure. One study found 7 in 10 hospitals use fax machines to send sensitive patient data to stay compliant with HIPAA regulations. However, fax technology is modernizing and improving. One advancement that can benefit countless organizations is Fax over IP (FoIP) technology. Learn more about the eFax services and how they can support your business operations.
Whether you’re a morning person or a night owl, your productivity levels will ebb and flow throughout the day. Some people are alert and ready as soon as the day starts while others do their best work in the evening. However, there’s a window of time that is almost universally unproductive—the late afternoon slump.
It’s hard to make it through the workday without hearing the word busy. People talk about how they are too busy to take on extra tasks or lose track of the day because of how full it is. However, being busy doesn’t always mean being productive.
The hybrid working environment is no longer a post-pandemic experiment. On average, office attendance is 30 percent lower than before 2020 with most remote-capable workers going into the office just 3.5 days per week. Even though most companies have had a few years to work out their hybrid plans, many still struggle to balance remote and in-office teams.
Most of us can agree that teamwork is more than just a buzzword, it is a cornerstone of success in business. Harness teamwork and this team-oriented approach will ensure that everybody is working in sync, driving innovation, and improving overall performance. Still, we might not realize just how beneficial it is for problem-solving, communication, decision-making, innovation, organizational efficiency, and overall performance.
Perfectionism is often viewed as a good thing. At the same time, perfectionism is often correlated with anxiety because these two concepts snowball together. You want something to be perfect because of the anxiety that comes with failure, which ends up creating more anxiety as you strive toward perfection.
The pandemic made remote and hybrid work environments more popular than ever before. However, the location of your team isn’t the only thing that changed in the past few years. Remote and hybrid work has sent ripple effects through the workplace, impacting productivity, employee needs, and how these collaborate. As a leader, you will need to adapt to these changes.
If you’ve heard of seasonal affective disorder (SAD), you might associate it with those dark, cold winter months. However, while less common, SAD can occur in the spring as well, with symptoms like restlessness, anxiety, depression, insomnia, agitation or limited attention span. Also known by its more colloquial name, spring fever, this form of SAD can pose a threat to your concentration and productivity at work.
