The idea is very simple, we want to provide you with faster updates. For example, when we release a product update, we announce it, but also add a small article on Twitter. This way if you follow us on Twitter you will know first
The idea is very simple, we want to provide you with faster updates. For example, when we release a product update, we announce it, but also add a small article on Twitter. This way if you follow us on Twitter you will know first
I am constantly monitoring our Help Desk tickets. I am looking for improvement ideas, common mistakes (for example if many people make the same mistake, we must change something in the product) and generally anything that can improve our products and services.
That’s why I was able to discover some surprising things, one of the most important in my perspective being related to our customer’s education related to production systems management. I will discuss about VoipNow, because it’s more complex, but everything below can be considered best practice (in my opinion, of course).
For the past weeks the blog has been quiet. We didn’t want to shut it down or reduce it to silence, but we have worked a LOT. We’ve worked on many levels – not only on product development, but also on related things that will help sustain our company’s development. Many changes were based on your feedback, thank you for sending them to us. You will see a lot of interesting stuff in the next period 🙂
We reached that development stage when we add new payment plugins to VoipNow Automation. Please comment with the name of the payment gateway you want supported. Right now we support Paypal, Cybersource, Authorize.net, Psigate, Payflowpro. Do not forget to include a link to the vendor website.
Thanks!
Essentially VoipNow Desktop packages in the same installer our VoipNow Browser modules for IE and Firefox (actually some improved versions, right now on version 2) with a modified version of the Open Source Outcall and TAPI driver for Asterisk.
Question: Do you want to have a professional presentation website for your VoIP services?
Yes, I am dreaming about this!
Question: Do you want to be able to deploy this website in minutes?
This is not possible! But if I do, a lot of customers will sign-up and I will have to spend my entire day creating accounts!
Solution! You can hire a monkey to create accounts (how difficult could it be…).
Question: How do you charge these customers every month?
Solution! Hmm, you can hire another monkey to search customer accounts and charge them.
Question: But what if you reach 10,000 customers?
Solution! You can hire 50 monkeys!
If you do not want to end surrounded by monkeys, learn more about VoipNow Automation.
You can subscribe to the free presentation webinar, there are only two weeks left.
With VoipNow 2.0.2 we are focused on fixing bugs that were discovered on VoipNow 2 branch and that could not have been solved on VoipNow 2.0.1 due to various reasons (usually due to major impact). We also improved system performance and improved interoperability.
Short answer: We don’t know. As a first reaction a customer might say “How stupid can you be to don’t know when are you going to release a product update?“.
Long answer: the fact that we do not know is actually positive.
This message is for all VoipNow 2 beta testers and generally for anyone that had an input regarding VoipNow 2. In the VoipNow 2 beta session we got over 2,000 subscribers. According to our records, more than 45% installed the product, which is quite good. Based on their feedback we discovered two critical bugs – thank you! In the past two months many people saw VoipNow 2 and they really liked the product. Actually, the fact that we didn’t receive much criticism is quite disturbing, so please go ahead, tell us also about the bad things. We are listening.
I don’t think so. Only that the last Google employees I discussed with in the past four months had the same answer to a pretty common question “Do you enjoy working for Google?”. Maybe Google has a policy – “Don’t tell anyone about your work!”, but such a policy does not explain the answer “Yes, it’s very nice, there are a lot of benefits”. When I asked about benefits, not even one mention thing was related to the work. I expected at least one answer like: “I like what I do” or “I like working with smart people” or “I want to get involved in something that will charge the world”. Nope, only medical insurance, on-site meals, kindergarten, bonuses … If these guys were teached to say nothing about their work, I don’t think it’s a smart corporate move. If they don’t fell like it worth to mention the work they do there, than a bigger issue. In any case, it’s Google’s problem. What do you think?