We had the idea of this product when we realized that it’s very difficult and frustrating to integrate two software products. I can explain how hard it is to integrate two products from different vendors and how nice it is to stay updated with new releases. I think that all of you imagine how such a process works.
Fortunately, for VoipNow we had an interesting integration idea. Most of the people who wanted to integrate with VoipNow wanted to achieve click to call functions. For example, a vendor offering a mail server wanted their customers to be able to click on the contact phone number in order to call the contact. A CRM vendor wanted to offer mostly the same thing in order to provide sales guys with a quick contact method.
Although not difficult to achieve this with VoipNow CallAPI, the actual integration is the problem, because many products have a closed source, and even if they expose a method to do this (like an API) this would have required accommodation with that API, a design step, a coding step, a QA one, etc. An expensive and resource consuming process.
This is why we designed and created VoipNow Browser Module. We call it the Ultimate Integration, because it creates the integration between VoipNow and ANY web based application, even very dynamic ones that heavily use AJAX. The user must download VoipNow Browser Module, setup it to connect to the VoipNow user account and that’s all. In all browser windows the user will open, he will see all phone numbers replaced with a nice link. When the user clicks on a link his phone number will ring and he will be connected to that number. Easy, isn’t it?
Once again, why we see it as the Ultimate Integration? Because VoipNow works closely together with:
1. Applications we don’t know about
2. Applications that were not even released
3. Any website on the Internet
Did I mention that is free? Download and play with it. I think you understood that VoipNow is required for the module to connect to & the nice thing is that you can use it even if you have a VoipNow account from your provider (you are not the server administrator). And yes, providers are welcome to redistribute it and offer it to their customers. 🙂
Be aware that currently it’s available for Internet Explorer only, but a module for Firefox will follow.