Artificial intelligence (AI) is increasingly becoming part of our lives, even in ways we don’t realize. As a business, this has a wide range of positive implications. But first, let’s take a step back and explore AI at its core.
Elena Carstoiu' Post
Open communication is the backbone of any successful workplace. At its core, its meaning centers on creating an environment where employees feel heard, understood, and valued. But what is open communication in practice? It’s the transparent, two-way exchange of ideas, feedback, and concerns across all organizational levels.
Since OpenAI’s chatbot took the world by storm in 2022, the generative artificial intelligence tsunami has grown bigger by the day. Now, the focus is shifting to agentic AI—systems designed to act autonomously. Yet, despite the hype, no universal definition of AI agents exists. Their description and even their components vary significantly, depending on the framework, industry, or expert defining them.
International Women’s Day (IWD), observed annually on March 8, serves as a global rally for gender equality, a mission that resonates profoundly within the technology sector. As we mark this day in 2025, we reflect not only on the advancements made by women in tech but also on the systemic barriers that persist. The underrepresentation of women in tech roles—a gap that stifles innovation and economic growth—remains a critical challenge.
When it comes to managing your time at work, you’re often trapped in a relentless loop of ticking off daily tasks. Yet, shifting focus toward goal oriented performance rather than mere checklists can unlock substantial progress and align efforts with what genuinely drives long-term success.
January can be a tough month, especially after the excitement and joy of December. The post-holiday winter blues is real, and it’s common to feel sluggish, unmotivated, and disconnected from your goals. But it’s exactly this time of year that you need to refocus and get back on track.
When analyzing our daily routine at work, it’s easy to get caught up in the idea that the more hours we work, the more productive we are. However, research has shown that taking regular breaks can have a significant impact on our productivity, teamwork, and overall well-being.
Ever since the dawn of modern time, maximizing output while minimizing waste is crucial for business success. Two concepts that are often used interchangeably but have distinct meanings are efficiency and productivity. Understanding the difference between them and learning how to obtain a balance is essential for achieving optimal performance at work.
Phone call transfers play a crucial role in customer service and communication. When handling customer inquiries or requests, it is often necessary to transfer the call to a different department or team member who can provide the required assistance. However, it is essential to understand the importance of an effective call transfer to ensure a seamless experience for the customer.
Whether you work from home or at an office, chances are, you’ve noticed how this environment influences your job performance—for better or worse. If you feel prone to chronic stress, fatigue, procrastination, and frequent distractions, your workspace could be to blame and decluttering could be the answer.
