Elena Carstoiu' Post

Work Trends in 2022

The state of work has never looked as different as it does now. COVID-19 has profoundly changed how people look at a job and their careers in general, and will continue do so for the foreseeable future. With continuous ups and downs in sight, it’s highly probable that hybrid work environments based on remote workers and onsite teams will continue to emerge in 2022 and further develop.

State of Remote Work in 2022

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The Productivity Box: The Benefits of Laughter at Work

You may have heard that classic expression, laughter is the best medicine. As cliché as it might sound, it’s actually the truth. In past iterations of The Productivity Box we’ve talked about how mental health and stress management have an impact on your job performance. In this month’s edition, let’s turn the lens on laughter and examine how this positive emotional release can make you more productive, whether you work from home or in an office.

The Productivity Box: The Benefits of Laughter at Work

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How to Make and Keep a Resolution

Since the dawns of humanity, people have used the cyclicity of time—sunrise/sunset, day/night—to make it measurable and easier to predict. Because when you know what follows, things are easier to deal with. Back in the day when people lived in caves, they used this known variation to optimize their hunting process. And then slowly, days turned into weeks, months and years. We invented work days and week-ends and now we know when to work and when to rest. Suddenly, at some point in history—most might not know it, but there is a perfectly logical explanation for this—the beginning of a new year has suffered a dramatic transformation. It swiftly became a threshold, a time when you leave the past behind, gaze into the future full of hope, and even make a resolution of some sort.

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The 2021 Wrap-Up

Since 2021 is reaching its glorious end in a couple of days, now it’s the perfect time for a wrap-up. Almost two years in, COVID-19 continues to affect how we work, live, and play. Lots of people around the globe are following strict social distancing rules or even are under lockdown, while many are still experiencing pandemic fatigue. As a society, we continue to challenge the modern workplace and come together to create healthier and safer social environments.

The 2021 Wrap-Up

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Give Your SMB Customers a Call Center and They’ll Bring More Business

Customer service isn’t just a helpful feature for a business to have, it’s essential to grow and maintain profitability. According to this survey, 54 percent of consumers make buying decisions based on experience. Furthermore, 68 percent will pay more to shop at a company with good customer care. So this is just as important to small businesses as to large enterprises. However, many customer service tools are marketed to large companies only. It’s time to change that! Let’s start with the call center.

Give Your SMB Customers a Call Center and They'll Bring More Business

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The Productivity Box: Small, Consistent Changes Make a Huge Impact Over Time

Change is the new normal and we’ve all had to manage major shifts in our lives since the beginning of 2020. The larger and more impactful the change, the more of a paralyzing effect it can have on resilience, flexibility, decisive action, and productivity. However, change is necessary in the workplace. While major transformation can feel unbearable to manage sometimes, some smaller, consistent changes are easier to handle and can lead to major impact.

The Productivity Box: Small, Consistent Changes Make a Huge Impact Over Time

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The Productivity Box: Bring Back the Voice Calls

If you look on social networks, it may seem like video, chat and email have replaced telephony for good. There’s an entire war going on about who does communication better. Hashtags after hashtags, studies and researches, everybody has an opinion. But when it comes to productivity, the traditional voice calls may be just what you need.

The Productivity Box: Bring Back the Voice Calls

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