Bogdan Carstoiu' Post

The Human Steve

Everyone praises SJ for his technological achievements. Some say that he was the greatest CEO of our times. The saddest thing in death is that everyone seems to admire you after passing. ๐Ÿ™

It’s not a secret that I am great admirer of SJ’s work, although I am not a Mac fan in particular. Steve did a lot for our industry. Not only did he bring technology closer to humans, but he simplified the life of many. He truly understood what people liked and how they want to feel. His vision was exceptional.

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The First Rule of Impressive Results

You all know Newton’s second law of motion that says that F = m * a (Force equals mass times acceleration). This makes sports interesting, for example boxing. A heavy boxer will always punch with more force than a lightweight boxer. This is due to his high mass. Even if the lightweight boxer has more punch acceleration, it is almost impossible to achieve two times more acceleration than the heavy fighter to compensate for the extra mass. I don’t want to discuss about the energy spent on this, which is also an important parameter because it shows how much time he can deliver such punches.

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Introducing 4PSA Support Zone

Next week 4PSA will be introducing a new online presence, as well as redesigned back-end systems. One of the most important systems that has been completely renewed is the one used to provide technical support to our customers. The new facility, called Support Zone, is the result of an important development effort primarily focused on improving the satisfaction of our customers.

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Join the VoipNow group

We invite you to join the Linkedin VoipNow group. You can do it here.

The group is by invitation only. It will be the first place where we will announce and discuss VoipNow new features. For example, in the first part of June we will publish the final feature set of the upcoming VoipNow Professional 2.5. ๐Ÿ™‚

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You are the Customer – Basic Questions to Ask about UC Services

We wrote much of the material below in 2008 for a whitepaper, but things haven’t changed much. That’s why I want to give some advice to small companies that want to choose a hosted Unified Communications service; hopefully they will make a better choice.

The key is to always ask the service provider before taking any purchase decision. There is no perfect software or perfect ย solution, but the vendor must be aware of that and he must know how to get closer to perfection. Enjoy the following questions and do not hesitate to ask them before choosing a hosted service. Although they look quite simple, you might be surprised about what kind of answers you will get.

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Quick Updates

Some quick end of the week updates ๐Ÿ™‚

1. We have published the roadmap of VoipNow Automation. The prioritization was made based on your feedback, that’s why we want you to continue sending suggestions.

2. MyVoipNow webinar is close. Please register, it’s going to be interesting.

3. VoipNow Professional 2.5 is work in progress and we are working on the backlog for version 2.6. Speaking of the next version, we need your help. Can you comment on this post – we need to know what you miss most in VoipNow Professional. Please try to limit the post only to the most important thing. ๐Ÿ™‚

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OXtender for Plesk version 1.0.1

Quickly after the first version, we released a new version that features extended compatibility. We got many requests from customers complaining that they run Plesk 8.6 and they are not able to use 4PSA OXtender. Starting with version 1.0.1, you can use OXtender with any Plesk version higher or equal to 8.3.0. We also fixed some minor bugs and introduced new functionality, maybe the most important being that the new version can work with email passwords that are encrypted in the Plesk database (it requires IMAP auth module on the Open-Xchange server).

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Impressions on WebhostingDay 2010

I am writing this in the plane, coming back from WebhostingDay 2010. The event took place in Bruhl, Germany. From our perspective, the event was much better than last year and this happened due to the growing hosting providers’ interest in Unified Communications. Many people heard and understood our message, even with the small resources put on marketing. I will resume below the most important things about WHD 2010.

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