Most business communication is done in writing, usually via email and chat messages. According to data from Radicati, there are about 124.5 billion business emails sent and received each day. Writing skills are important.
Email and instant messaging have been the foundation of business communication for many decades. Email is the revolutionary medium that moved communication from paper and telephone into the digital environment. The world as we know it now wouldn’t have been possible without this simple, yet effective method of communication. As for instant messaging, even though at first it was used more for personal matters, nowadays an enormous part of business communication takes place on chat.