After a period of dominance by video conferencing, a shift is underway. Many have grown weary of the distractions that come with being on camera, where appearance can overshadow the actual discussion. As a result, audio conferencing is experiencing a resurgence in popularity. By stripping away the visual aspect, audio conferences allow teams to focus on the conversation itself, accommodating dozens of participants without the burden of video connections or concerns about looks and demeanor.
An increasing number of companies are now recording incoming and outgoing phone calls. This practice is driven by various motivations, such as enhancing customer service and protecting the organization. If your company has not yet adopted call recording, now might be a good time to start. Explore more about call recording and discover the significant benefits it can bring to your operations.
The state of work has never looked as different as it does now. COVID-19 has profoundly changed how people look at a job and their careers in general, and will continue do so for the foreseeable future. With continuous ups and downs in sight, it’s highly probable that hybrid work environments based on remote workers and onsite teams will continue to emerge in 2022 and further develop.
Since 2021 is reaching its glorious end in a couple of days, now it’s the perfect time for a wrap-up. Almost two years in, COVID-19 continues to affect how we work, live, and play. Lots of people around the globe are following strict social distancing rules or even are under lockdown, while many are still experiencing pandemic fatigue. As a society, we continue to challenge the modern workplace and come together to create healthier and safer social environments.
Emails and chat messages are quick and easy communication options. Yet, we’re in a remote and socially isolated work scenario going on for far too long now. Let’s not overlook the impact of hearing your colleague’s voice on the other end of a phone call! Do it for your productivity and to create stronger bonds with your team.
If you look on social networks, it may seem like video, chat and email have replaced telephony for good. There’s an entire war going on about who does communication better. Hashtags after hashtags, studies and researches, everybody has an opinion. But when it comes to productivity, the traditional voice calls may be just what you need.
In this landscape of social distancing and remote working, staying in touch with coworkers and clients is more important than ever before. Real-time communications platforms have cemented the importance of virtual technology across most industries and workspaces. And under this new normal, voice communication has surged back after years on the decline.
