Posts Tagged Under: telephone

UC – Your Green Card for Business Communication

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Communication is one of the major challenges to tackle when you’re in the public sector doing business with partners, trying to grow a customer base, etc. Being able to take orders, answer questions, close deals and, most importantly just be there for your partners and clients in a timely manner is essential for growing a reputation as a trusty player in your field. To fulfill today’s growing demands and avoid being crushed by competitors, leaving the past behind is a good way to cement your business and assist your growth plan.

Private branch exchange (PBX) has come a long way since its inception in the early ’90s, when operators had to manage switchboards manually, using cord circuits

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The Real Reason Why Millenials Aren’t Answering Their Phones

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When speaker Ryan Jenkins was approached by an audience member saying that his Millennial workforce was much more comfortable with texting compared to phone calls, he took it as further evidence that this was indeed the case and identified five reasons why this might be.

To his credit, Jenkins dots the “i” with some of his observations. Chief among them is the presumptuous nature of the practice, which implies that you drop everything to pick up the phone, without any fair warning as to what the caller has to say and how it will affect your workflow, or for how long. But that’s where I draw the line regarding the negative side of voice calls. Characterizations like time consuming, distracting, superfluous, and ineffective are the product of a subjective analysis, even though none of these are false either

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How to Sound Good Over the Phone

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Making sure you sound good over the phone is critical to building a good rapport with your clients. Whether you’re converting a lead into a buying customer or troubleshooting a technical issue, there are many techniques you can use to get the person on the other end of the line to really like you. Here are some of them.

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What Were The First Words Ever Spoken On The Telephone?

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Have you ever asked yourself who made the first-ever phone call? Or what that conversation was all about? If so, look no further. Here’s how it all went down.

To get one thing out of the way, it was the very person who invented the first practical telephone that also made the first phone call. His name was Alexander Graham Bell, and he was one of the foremost visionaries of his time. A Scottish-born scientist, inventor, and engineer, Bell’s work was profoundly influenced by his mother’s deafness, which led him to study acoustics, and elocution (formal speaking in pronunciation, grammar, style, and tone).

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Africa Skips Landlines, Goes Straight To Mobility

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The death of fixed phones is near. But there’s one place on the planet where this is more obvious than anywhere else: Africa. Landlines are almost nowhere to be found south of the Sahara desert, while cell phones are anything but scarce, according to the results of a Pew Research Center survey of seven African nations. But despite the cell phone’s increased popularity in Africa, far less people own a smartphone there than in the United States.

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