We launched VoipNow Automation Beta, more details are available here
Many people ask me about the roadmap of various products, although usually it happens in informal discussions. And this is not the only question, I got many of them about how we design things, what I believe to be hot next year and so on. Although these are the questions one could ask over a few drinks, the answers are quite complicated (and they require more drinks than I can take). 🙂
Many of you already noticed it yesterday, although we did not announced it formally. As promised, we have updated our demo server with Automation. You can access Automation in VoipNow (left menu).
Yes, Automation is 99% completed for the beta release. VoipNow Automation will be included in VoipNow 2.0.4 release and you will be able to activate it with the beta license key:
7 October 2009 – VoipNow Automation public demo
13 October 2009 – VoipNow Professional 2.0.4 release (comes with VoipNow Automation beta)
end of October 2009 – VoipNow Core 4Grid
VoipNow 2.0.3 was released, this is the first news. There are many bug fixes and also several interesting new features also. The next version of VoipNow will be 2.0.4, which is a minor release that will include VoipNow Automation. Speaking of Automation it is still not releasable, but we are making progresses with every day passed. The next major version of VoipNow will be VoipNow 2.1.0 and it’s scheduled for end of Q4 2009.
I am constantly monitoring our Help Desk tickets. I am looking for improvement ideas, common mistakes (for example if many people make the same mistake, we must change something in the product) and generally anything that can improve our products and services.
That’s why I was able to discover some surprising things, one of the most important in my perspective being related to our customer’s education related to production systems management. I will discuss about VoipNow, because it’s more complex, but everything below can be considered best practice (in my opinion, of course).
Question: Do you want to have a professional presentation website for your VoIP services?
Yes, I am dreaming about this!
Question: Do you want to be able to deploy this website in minutes?
This is not possible! But if I do, a lot of customers will sign-up and I will have to spend my entire day creating accounts!
Solution! You can hire a monkey to create accounts (how difficult could it be…).
Question: How do you charge these customers every month?
Solution! Hmm, you can hire another monkey to search customer accounts and charge them.
Question: But what if you reach 10,000 customers?
Solution! You can hire 50 monkeys!
If you do not want to end surrounded by monkeys, learn more about VoipNow Automation.
You can subscribe to the free presentation webinar, there are only two weeks left.
This message is for all VoipNow 2 beta testers and generally for anyone that had an input regarding VoipNow 2. In the VoipNow 2 beta session we got over 2,000 subscribers. According to our records, more than 45% installed the product, which is quite good. Based on their feedback we discovered two critical bugs – thank you! In the past two months many people saw VoipNow 2 and they really liked the product. Actually, the fact that we didn’t receive much criticism is quite disturbing, so please go ahead, tell us also about the bad things. We are listening.
Do you want to go to WebhostingDay 2009? You will like this event because there you can really “touch” the industry:
– you will find new business opportunities
– you will meet your competition
– you will meet your vendors
– you will make new friends
– you will have a lot of fun
After three days in New York (business and visiting old friends), I am on the way to Parallels Summit 2009