The pandemic has been quite tough on many businesses and individuals. About 60% of businesses that closed during the pandemic haven’t reopened. These numbers are undoubtedly discouraging for fledgling and seasoned entrepreneurs alike.
The Coronavirus pandemic has left people exhausted and stressed. This trickles into the lives of customers and reflects how people interact with customer service and sales teams. What’s more, your business might have noticed a spike in customer calls for help this year.
Leaders are facing an unparalleled workplace experience. The degree of uncertainty we are now navigating is extraordinary for most businesses everywhere in the world. Nobody knows when this sanitary crisis is going to end or what is going to happen in a couple of months from now. And nobody can predict the impact on employees, customers, even the supply chain.
We can all agree that the COVID-19 pandemic has changed everything in the way we live, socialize, interact, communicate, and work. With a majority of companies moving away from the offices, nothing took a greater hit than organizational culture.