Photo by mwangi gatheca on Unsplash
Unified Communications & Collaboration (UC&C) as a technology has unquestionable perks for productivity. In some cases, a good UC&C implementation leads to new revenue streams, a goal that sits high on every CEO’s agenda, yet many are reluctant to take the plunge. The reason itself is surprising.
Business leaders are regarded as anything but fearsome, but when it comes to investing in new technologies, many executives start to get cold feet. In a whitepaper titled Build a Better Business Case for UC, research firm Forrester offers a list of fears reported by the C-suite at 133 enterprises across the US and Europe regarding implementing UC services. Here it is below (complete with our own observations):