Posts Tagged Under: business

The Right Solution

As you have probably noticed, in December last year we updated our website. Together with this update a new Solutions menu appeared. While there is still much room for improvements, we really hoped that VoipNow’s range of solutions will be easier to understand for customers.

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Join us at ITExpo 2010 East

Happy New Year! I hope that you will have an exceptional 2010, much better than 2009.

At 4PSA everything started very fast this year. We will have a very busy Q1, with lots of challenges, which means that is going to be exciting. 🙂

The first event in Q1 we are going to join is ITExpo East in Miami that will take place between 20 and 22 January. You are invited to visit our booth #618 anytime. As probably is going to be quite crowded, you can schedule a meeting by sending an email to itexpo@4psa.com.

See you there!

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Happy New Year!

On behalf of the 4PSA team I would like to wish you Merry Winter Holidays and a Happy New Year. Thank you for the wonderful collaboration in 2009 and looking forward for an even better one in 2010.

As you probably seen, there were some quiet developments at 4PSA lately that started with a new website

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Executive Testimonials

We are rebuilding our online presence (yes, it was necessary) and I am asking you a personal favor. If you have anything to say about us as a company, but especially about our products, we would like to include your testimonial in an area designed for this purpose.

Please comment on this post with the testimonial, followed by your full name, company and job title. We will use these in the new testimonials area, but we are not going to approve these as comments on the post.

Thank you very much for your time!

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Open-Xchange for Plesk Now Available for Customers

As you might know, we have partnered with Open-Xchange to integrate VoipNow features with email groupware and have improved teamwork. Open-Xchange is a cool product; it takes your existing mail server and adds groupware on top of it. You have a nice AJAX interface, Exchange like functions, mobility (ActiveSync support), etc. But you better check their demo. That demo is not using the latest skin, the one we contributed a little bit to.

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Release Schedule for October

Yes, Automation is 99% completed for the beta release. VoipNow Automation will be included in VoipNow 2.0.4 release and you will be able to activate it with the beta license key:

7 October 2009 – VoipNow Automation public demo
13 October 2009 – VoipNow Professional 2.0.4 release (comes with VoipNow Automation beta)
end of October 2009 – VoipNow Core 4Grid

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Eight Lessons You Should Not Learn the Hard Way

I am constantly monitoring our Help Desk tickets. I am looking for improvement ideas, common mistakes (for example if many people make the same mistake, we must change something in the product) and generally anything that can improve our products and services.

That’s why I was able to discover some surprising things, one of the most important in my perspective being related to our customer’s education related to production systems management. I will discuss about VoipNow, because it’s more complex, but everything below can be considered best practice (in my opinion, of course).

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VoipNow Automation Updates

For the past weeks the blog has been quiet. We didn’t want to shut it down or reduce it to silence, but we have worked a LOT. We’ve worked on many levels – not only on product development, but also on related things that will help sustain our company’s development. Many changes were based on your feedback, thank you for sending them to us. You will see a lot of interesting stuff in the next period 🙂

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