In communication, it’s equally important to convey as it is to acknowledge. That’s how dialog works, but sometimes things don’t go as planned. People make mistakes, but not everyone apologizes or even realizes that they made a blunder.
It all boils down to empathy. Humans have it in different levels, which is why there are bullies on the one hand, and drama queens on the other. Empathy is the ability to understand and even feel what another person is experiencing from within the “victim’s” frame of reference. In short, putting yourself in someone else’s shoes.




