Until recently, 4PSA has had a pretty standard organization, with function-based departments – Sales and Marketing, Software Development (with many teams), Technical Support, Administration, Human Resources etc. This worked decently for many years and that is why I still recommend it as the default organization for any company really focused on a single product.
When I first ask someone this question, I usually get a brutal answer: not a chance!!! This is what I’ve learned the hard way: true innovation is a process. Accidental innovation is not a process, but a fortunate mistake. 😉 In order to innovate, you have to follow a recipe because innovation must be consistent.
Organizing a software company can look like rocket science nowadays. But it shouldn’t be!
Apparently, most startups are unorganized. In other words, when someone who previously worked for a large entity joins the team, they are surprised at the lack of organization. Later on, they are even more surprised to learn that many things actually work better that way.
VoipNow 3 GA is finally here! In fact, even more than this, the first maintenance release is available, as we had a private release for customers. More information in the Release Notes.
While many of you already had some experience with the new VoipNow SPE, I want to share some interesting things about it.
VoipNow 3 passes another important milestone. Yesterday, the Release Candidate version was made public, which means that the GA version is going to be launched soon.
VoipNow 3 is almost feature-complete. We say “almost” because the final “twist” will be a surprise to our users, and will be wrapped up in the final release.
A couple of hours ago we published the repository for VoipNow 3 Service Provider Edition Beta. It has been a long journey – more than 18 months since the first line of code was written, tens of private Scrum iterations and thousands of issues fixed in JIRA.
Another interesting feature in VoipNow 3 is related to storage.
The industry has known many changes over the past years, but storage has remained a hot topic to the majority of Service Providers who consider scaling (read growing) their businesses.
Never Enough
Irrespective of how much storage space was available, sooner or later one would find herself / himself going out of space. This can apply to a personal computer, but also to the service provider’s environment when dealing with customer information.
We live in the era of apps. We have apps everywhere. Easy to use and performing very specific tasks, apps are the way to go. And with VoipNow 3, we introduce the support for apps.
An interesting new feature in VoipNow 3 is called extension virtualization. As it might prove useful in many cases, let’s review it. This feature is going to be available in all editions of VoipNow 3.
The basic idea is that we want to separate the phone (device) from the functionality stack, which is setup by the user (features offered by VoipNow).
We continue our series of VoipNow 3 articles with another important improvement introduced by VoipNow 3 – account level reorganization.
This reorganization will affect any software integration you might have with VoipNow. Although we tried to preserve compatibility, it was not totally possible, therefore you have to modify your SystemAPI calls to match the new concepts.
