Over 130 years ago, Graham Bell managed to get ahead his competitor Elisha Gray with just a few hours and fill in the paperwork required to patent the telephone. Even then, speed was essential in creating a technical advantage over the competition.
When news of the telephone reached England through Cyrus Field’s cable, the chief engineer of the post office was asked whether this new Yankee invention would be of any practical value. He gave the forthright reply: “No, sir. The Americans have need of the telephone — but we do not. We have plenty of messenger boys.” 😀 Attributed to Sir William Preece by Anthony Wedgwood-Benn, former H.M. Postmaster General, this quote shows how unprepared people are when it comes to big changes that will later influence their lives.
Something similar is happening today, when the world is slowly switching from Bell’s classical wired telephone to VoIP communications. Especially many of the home users are still skeptical in replacing their traditional devices with Internet based communication, but we think that it is just a matter of time until VoIP’s unbeatable advantages like price, usability, integration with applications and mobility will convince them to step into the future.
Are you still using this??? 😀 How about your customers? Help them embrace the future!