Posts in Category: products

Expert Tells It How It Is: VoIP Keeps Pace with Growth, Fixed Phones Not So Much

Establishing a business today is no picnic. The space is highly competitive, and you need to get a few kinks out of the way before you make your first sale. One of those is communication. If you want to survive and / or grow, you cannot risk not getting this one right.

Imagine trying to pitch your latest and greatest to a packed audience without a microphone in your hand. Much in the same way, your office needs the communication aspect cleared out before anything else. If clients can’t get your message in a timely fashion, you’re already spiraling down to failure.

3 Tips To Sell Communication Services To Medical Practices

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When creating a new product or launching a new service, the first question you ask yourself is whether it will be successful and you will be able to sell it. Marketing theory says that you start with the user’s needs and then build products/services to meet them. In reality, after the launch it doesn’t work like that anymore. You already have your solution and want to find a way to match it on potential customers’ needs. As soon as you can sense any opportunity there, you can start building your approach.

In this first article of the series, we will start with medical practices. Imagine a medical partnership with a couple of practitioners and a couple of nurses in a small office, a receptionist, and a legacy telephony system.

Why the Cloud Is Vital for Any Business, Big or Small

Surely you’ve heard of Alibaba Group, the Chinese e-commerce and payment service catering to 300 million users in their home land, and plenty of other clients internationally. Their slogan is “Global trade starts here,” but soon they might have to update it to “everywhere,” if their latest developments are any indication.

This week, Alibaba launched its first U.S.-based cloud computing hub confirming its plans to pit itself against already-established giants like Amazon and Google. The reason? Alibaba knows it’s imperative to align their operations with strategically placed facilities when the doors to global business are wide open.

Unified Communications Doesn’t Seem All That Unified

You’d think that a simple enunciation like “Unified Communications” is pretty straightforward, right? After taking my first plunge into the subject, my answer was “I beg to differ.” While UC is certainly alive and kicking, it strikes me as still in its early fledging stages. Strictly from a technical standpoint, it was doable a decade ago. So why is it so fragmented?

My Shameless Plug For VoipNow Mobile

This is a video we’ve shot two weeks ago about VoipNow Mobile. Please excuse my performance 🙂 VoipNow Mobile is at the beginning of its life, there is still much to do and we know it. But at the end of the day, we want our partners to be able to deploy their infrastructure on over 90% BYOD.

Why? Traditionally, BYOD is associated with high risks, poor compliance and so on. Considering the problems our customers face with business desktop IP phones, we believe that properly done BYOD can provide a better experience not only for end-users, but also for specialized IT personnel. While we do not know precisely how many support cases are associated with client issues on the service provider’s end, we know that about 20% of our support tickets contain various phone client problems, starting with provisioning and ending with illegal equipment usage. It’s a big opportunity to hunt these down.

Make the Most of UC, Train Your Employees!

Workers today have more communication tools to choose from than ever. That includes Unified Communications, which integrates voice, video, instant messaging, conferencing, faxing, and more – all on one platform. However, employees often receive little or no training to reap the benefits of using these innovative tools. Many organizations end up removing training from their budgets when making such large technology shifts – believing that people should inherently know how to use and why they should use these tools. But this decision to remove training and consulting can be a costly choice for enterprises, as the technology won’t be used to its fullest potential. This could increase the total implementation cost ten folds.

How To Avoid Major Cloud Migration Mistakes

Can anyone deny that cloud computing has taken the world by storm? Savvy CIOs who have already adopted the cloud have been reaping the rewards of increased flexibility and scalability, faster time to market for new application deployments, and greater savings across the board. With cloud computing, all signs point to a more efficient and cost-effective technological future.

Cloud Trailblazers Reap Major Rewards

Many of us know that cloud offers enhanced collaboration, disaster recovery, increased scalability, and smaller costs. But do you realize there’s also a connection between the use of cloud computing and increased business agility?

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