Posts Tagged Under: training

IT Needs to Get Off Its Butt And Start Teaching UC

Communication between a company’s IT department and the rest of the organization is often fragmented. We all accept that this is the norm because techies do one thing and everyone else does another. Sales, marketing, operations – they all basically require you to be human. IT requires you to be smart too. Which is why we applaud them for what they do. But every once in a while, the communication barrier between IT and the rest of the organization begs to be lifted.

In every company, big or small, there comes a point when the geeks need to come down from up above (or climb out of their basement) and hold a good old-fashioned training session. In the Unified Communications game, that time is now!

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Make the Most of UC, Train Your Employees!

Workers today have more communication tools to choose from than ever. That includes Unified Communications, which integrates voice, video, instant messaging, conferencing, faxing, and more – all on one platform. However, employees often receive little or no training to reap the benefits of using these innovative tools. Many organizations end up removing training from their budgets when making such large technology shifts – believing that people should inherently know how to use and why they should use these tools. But this decision to remove training and consulting can be a costly choice for enterprises, as the technology won’t be used to its fullest potential. This could increase the total implementation cost ten folds.

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