Posts Tagged Under: hosting

Meet the 4PSA Team at WHD.Global 2012

Have you decided if you are coming to WHD.global 2012 yet? If so, you can meet the orange 4PSA team right there.

By sending an email to whd2012@4psa.com you can schedule a one-to-one meeting. Simply suggest two different time frames that would be suitable for you and we will let you know which one of those can be coordinated with our team’s schedule.

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Time for SaaS. 4PSA Integrator 3 Released

We want to let you know that we released 4PSA Integrator 3, the latest update of popular SaaS delivery platform for Plesk. The latest version brings some new things; one of the most important is the simplification of the installation and maintenance process.

The fastest deployment might not sound like a big deal when you have two servers, but when you are dealing with 300 servers, such improvements can lead to important cost savings (and cost savings are very important now in order to remain competitive).

I think that the market will increase focus on SaaS, because as Paul Getty said once, “If it appreciates, buy it. If it depreciates, lease it”. I might add “if you are uncertain and you want to buy, think twice” 🙂 With the present economical situation, this looks to be the perfect time for SaaS. And with 4PSA Integrator you can offer CRM, bulletin boards, collaboration, project management, ecommerce applications very easily to your SMB customers.

With 4PSA Integrator 3 hosting companies can easily deploy 4PSA Integrator on servers using the RPM or Virtuozzo EZ templates. This upgrade is available for all customers with a valid SUS.

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DNS Manager 3.5 Is Live

You can update your systems, you can download it. We haven’t released the new ISO, Virtuozzo and VMware templates (this will happen in the next days), but the new repository is live, so you can install/update DNS Manager 3.5 using the command line updater. We tested this release with some of our partners in the last three weeks and the feedback was very positive, because we made a lot of new things possible with DNS Manager 3.5.

We have a particular customer that invested more than 50k on its custom made DNS management software in the past six years. Last year they didn’t want to use DNS Manager, but this month, after several weeks of testing, they finally adopted DNS Manager 3.5. We helped them a little to integrate it with the domain registration and customer panel, but it was not so difficult considering that this took less than two weeks.

Key features in DNS Manager 3.5:
– round robin (DNS load balancing) automation
– support for AAAA, SRV and NAPTR
– speed boost on remote updates

I guess you can discover by yourselves the rest of the 30 new features (or you can read the release notes :))

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4PSA Server Controller – new version

We launched a new version of Server Controller. Server Controller is not such popular 4PSA software, and personally I fell sorry for this, because I think that it deserved more. The main problem with it was that no other control panel had such an addon and for most people it was (and it still is) difficult to understand what is Server Controller and what it does (looks like we weren’t either very good at explaining this).

The software is a Microsoft Windows program that can be used to manage and monitor multiple Plesk servers. I use it almost every day, because in many cases it’s hard to remember the logins, than login in the browser to the correct server in order to check customers and domains, add new domains, etc. With Server Controller this is very easy, because everything is accessible at a click of a mouse (you only have to add the server to it once). I estimate that most companies with serveral Plesk servers can save a lot of minutes every days with Server Controller.

The software also allows you to monitor the most important parameters of a Plesk server (an agent must be installed on the server). The new version is compatible with Microsoft Vista and also brings some other improvements. I recommended you to check it.

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Come and join us at HostingCON

We will exhibit at HostingCON this year. Actually HostingCON will start in less than three weeks (it’s between 28-30 July 2008). You can find us in the same booth with Parallels, booth #401. HostingCON is the largest event in US for this industry (actually I think it’s the largest in the world). Size matters, but it’s not everything 🙂 – the quality of the event is also very good with providers and ISV joining from all continents.

So, this looks like the perfect opportunity to visit Chicago. We scheduled some interesting product releases around HostingCON, so we will have what to discuss there. If you want to schedule a business meeting with 4PSA management, email hostingcon AT 4psa.com.

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VoipNow Hosted is Available. But Why?

Some of our partners sent us emails asking why the hell we introduced the VoipNow Hosted. There were a couple of concerns expressed on their emails:

1. we are not a service provider
2. we started to compete them
3. we can offer better services because we make the software

I will try to summarize the answer to all three issues:

1. This is correct, we are not a service provider and we do not want to become one. It is true that our support department offers level 3 support, emergency support, and consulting to a lot of providers, but I think that this is one of our main assets. Usually, software companies do not have a good support, so having such activity recommends us not only from the software perspective.

2. We do not compete with our customers. Our hosted service is a premium one and it was designed to:

  1. provide study material for hosting providers. All the docs created for this service can be “adapted” by our customers on their service. Check this document and this one, the hosted model implemented by us is one of the dozen selling scenarios!
  2. provide a real life evaluation platform for some other “lazy providers” that cannot find ten minutes to setup a VPS with VoipNow
  3. provide a platform for startup providers. I think we can help them better grow their business.
  4. provide a choice to SMB companies that do not work with a provider that offers VoipNow. We will continue to refer them to our customers in most cases.

3. Yes, this is true. But we are improving automations and VoipNow based on the feedback and we do not make private releases. So, all the improvements will be available for all our customers.

I hope that this expresses better the reasons behind the VoipNow Hosted. Guys, the market is huge, I don’t think we are even scratching it. 🙂

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Hosted PBX Market

Recently I saw some whitepapers showing how great the hosted PBX industry will develop in the following years that fill up with great expectations. Yes, VoipNow is a product that market cries for it 🙂 . Yes, hosted IP PBX market is here to stay (and grow) and offers obvious advantages. But, do we know how to capitalize the opportunities generated by this increasing demand?

There are two worlds colliding as the world communication is moving on IP basis: the telecom world and the xSP world, now becoming one big unified IP services market. When we start developing VoipNow couple of years ago we want it to be a bridge between hosting and telco world as his architecture and features were oriented to our primary target: the hosting providers. VoipNow may not be the only hosted PBX software on the market and arguably neither the best nor the most user friendly, but indeed, for xSP market, VoipNow is the most adapted product and is where it offers the greatest value proposition.

I had some chats with partners coming from traditional hosting and exploring entering into hosted voice business. They feel the potential but their lack of knowledge in telco sector could be a great business inhibitor. That’s why we think to give them a little help with some documents showing how to sell voice services to their (hosting) clients. There are real life scenarios with cost and revenue figures showing the economics behind a hosted voice business. You can find them here. In the following weeks I’ll keep searching for more useful info and white papers on the web about the hosted PBX business and share with you in the next posts.

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