In today’s modern business landscape, effective communication is paramount to the success of any organization. One widely used telecommunications solution is the PBX phone system. But what exactly are these solutions? And how did we make the jump from traditional PBX mammoths to the feature-rich, slimmed-down, and highly reliable IP PBX platforms available nowadays? In this comprehensive guide, we will explore both the technology and its journey throughout the communications history.
In today’s fast-paced business environment, effective communication is crucial for success. Choosing the right phone system for your business is an important decision that can significantly impact your daily operations and overall efficiency. When it comes to phone systems, two popular options to consider are hosted PBX and onsite PBX. In this article, we will explore the key differences and help you make an informed decision for your business.
New data from the Cloud Industry Forum (CIF) shows that companies everywhere are scooping up solutions like SaaS, IaaS and UCaaS to move their operations to the cloud – in part or in whole – marking an unprecedented uptick in adoption.
Industry analysts are baffled at the growth rate of the cloud industry in the past five years. In the UK alone, 84% of businesses have adopted at least one cloud solution to give themselves a technological edge. Five years ago, that number was 48%. Four in five companies have adopted two, or more such applications. These include
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Once upon a time you could start a business with your bare hands and rely solely on manpower to grow. Not anymore. Virtually every business today relies (more or less) on technology to stay relevant, increase awareness of its brand and sell, sell, sell.
In its 2015 Global Digital IQ Survey, consultancy firm PWC draws attention to what can be considered the 10 technological commandments for business – 10 attributes that fuel the digital growth engine of an organization
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The Unified Communications industry is usually seen as forever waiting on the launchpad, but if recent studies are any indication, UC vendors and service providers alike stand to rake in billions in the coming years.
Hexa Research offers custom research and consulting services to an array of industries, including the communications sector. The company has conducted a study to re-assess the state of Unified Communications and found that things are looking good for players in this market. In fact, “good” is an understatement.
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If there’s one thing you want to hear in business, it’s a good forecast. Today, we have one such forecast to share with everyone doing business in the Unified Communications market. Grand View Research estimates that the UC segment will be a $75 billion market by 2020. A report released by the company this month takes a deeper look at the products and their application in key areas around the globe.
Grand View Research has no doubt that the global Unified Communications market is ballooning and explains why this is happening. First on the list of reasons is BYOD (bring your own device), a phenomenon that requires little explanation. Second is the emergence of Unified Communications as a Service (UCaaS). The research found that more and more companies
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By connecting workers in efficient and intuitive ways, Unified Communications (UC) addresses many business challenges. Whereas UC was originally implemented simply to cut costs and ease IT administration by converging data and voice networks, it has evolved into a mission-critical resource for businesses across all industries as they struggle to enable comprehensive and seamless collaboration across platforms, systems, and devices.
For most of their existence, PBX phone systems have been reserved for large organizations due to the high cost of ownership and maintenance. Today, this blockade is a thing of the past, all thanks to the cloud. Through a Unified Communications (UC) platforms hosted in the cloud, users employ their service provider’s infrastructure, which reduces costs significantly and at the same time lifts the barrier for more types of organizations to adopt the technology.
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This article continues our series dedicated to service providers with the purpose of helping them target various markets and improve the sales process along the way. After discussing the best approach to medical services, we are now focusing on travel agencies and the strategy service providers should use when offering communication services.
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For more than 10 years we have been working with communication service providers around the world and one of the biggest challenges they’ve always reported has been customer churn. Even the best service in the world can’t prevent customers from fleeing if what you’re offering isn’t what they need.