Extension virtualization is transforming today’s workplace by allowing employees to log into their communications accounts from any approved desk or device. This flexible strategy, often implemented through hot desking, helps companies cut real estate and hardware costs, enhance collaboration, and deliver better customer service.
To connect with customers, particularly online, is a priority for many businesses. Yet, in this day and age, you need to cover all the bases. It’s no longer enough to create an amazing product and offer an impeccable service. In fact, despite smart promotion strategies and heavy-set marketing campaigns, it may still not be enough.
Take a look around you the next time you’re sitting in a café. Chances are nearly everyone you see will be glued to an Internet-connected device of some sort that is producing heaps of data – be it through emails, phone calls, social media or Unified Communications (UC) applications. Ever thought about the role that such an amount of personal information can play in the business world? It’s quite huge.
